Lisa Stonebraker | Page 5

Barry and Mercedes of Hagerstown is the absolute best!!!Barry has sold us all 6 of our vehicles and continues to make every purchase wonderful! best!!!Barry has sold us all 6 of our vehicles and continues to make every purchase wonderful! More

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Professional, friendly, and knowledgeable. Great experience, Rob Edmonds was a great sales representative. Lisa Stonebreaker was also very helpful in the service Dept. If only they would have a 50 experience, Rob Edmonds was a great sales representative. Lisa Stonebreaker was also very helpful in the service Dept. If only they would have a 50% off day, Then I could rate them as best car buying experience ever!! More

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Mike was great. He was very helpful, professional and patient. He Took his time to make sure we found the right car for my wife. Great experience. patient. He Took his time to make sure we found the right car for my wife. Great experience. More

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Superlative Experience Leasing my 2020 GLE350 Not enough superlatives to describe the excellent customer service from Rob, Tony, Lisa and Sherman. Knowledgeable, professional, low key, creative, Not enough superlatives to describe the excellent customer service from Rob, Tony, Lisa and Sherman. Knowledgeable, professional, low key, creative, attentive, fair, going the extra mile: Tony and Rob alerted me to a program my insurance company had to provide a financial stipend for leasing the GLE resulting in a reduction in my monthly payment. More

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As a new Mercedes owner I am still learning about my SL. I've had 2 opportunities to interface with Tom and on both occasions he was the consummate professional. Tom is very knowledgeable about the products I've had 2 opportunities to interface with Tom and on both occasions he was the consummate professional. Tom is very knowledgeable about the products and his years of experience are clearly evident. I am looking forward to a long positive relationship with Mercedes of Hagerstown. More

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Great service This is the second vehicle that I have purchased here. Good experience both times. My first purchase was 5 years ago and have returned regularly to This is the second vehicle that I have purchased here. Good experience both times. My first purchase was 5 years ago and have returned regularly to the service department where they know me by name because they are that good. More

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Great Service, including after the sale! This is THE place to buy a Mercedes Benz. A wide arrray of cars to satisfy every Mercedes Benz shopper is available from sparkling new to Program Cars This is THE place to buy a Mercedes Benz. A wide arrray of cars to satisfy every Mercedes Benz shopper is available from sparkling new to Program Cars with low mileage. More

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Another Great Outcome! Hats off to Barry London, Mike Lavrenchik, and Tony Mills for handling the execution of a car lease with unexpected twists and turns through no fault Hats off to Barry London, Mike Lavrenchik, and Tony Mills for handling the execution of a car lease with unexpected twists and turns through no fault of the dealership. The whole team works in due diligence to keep customer satisfaction a number one priority. I now enjoy driving a beautiful 2019 E450 4matic--the perfect combination of luxury and sport. I have purchased and serviced an MB through this dealership for over 20 years. The service team is always at its best with Marty Gillions at the helm; and, I always greatly appreciate the friendliness and customer care that Lisa and Elizabeth provide in the office. It is so easy to give this dealership the highest recommendation. More

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As always, M-B of Hagerstown comes through for me. As this last purchase was my 12 car purchased from this dealership and can't imagine my self going to another dealership let alone changing brands. Mi As this last purchase was my 12 car purchased from this dealership and can't imagine my self going to another dealership let alone changing brands. Mike has always been my go to guy when it comes to getting the answers that I have regarding all of the new makes and associated technology. He is a very personable guy, with a wealth of knowledge. As the process created to purchase a car from this dealership is as streamlined and pleasant, it is hard to believe that they can improve on it, but they most certainly have and it is breeze to get the paperwork completed and into the drivers seat of your new vehicle. From the front of the house to the back of the house, this dealership performs flawlessly and with great pride I recommend them to all of my friends and family. Regards, Kirk Edwards More

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Great Experience every and anytime I go in . Great Sales Staff Mr. Obrien is awesome , Great service , Service advisor are highly helpful and knowledgeable and the ladies at the cashier they get Great Sales Staff Mr. Obrien is awesome , Great service , Service advisor are highly helpful and knowledgeable and the ladies at the cashier they get you in and out with a smile .. More

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