Lisa Stonebraker
Lisa Stonebraker at Mercedes-Benz of Hagerstown

Lisa Stonebraker | Page 5

Service Liaison

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

Contact Me
5.0
88 Reviews

Born & raised in Hagerstown. Lisa is married with 2 Children, a son & a daughter. She has 6 grandchildren, 4 girls & 2 boys. Lisa has been in the automotive industry for over 15 years. She looks forward to helping you with your service needs.

Dealership Experience

13 yrs, 4 mos

Industry Experience

25 yrs, 8 mos

Languages Spoken

English English

5.0

88 Reviews

Write a Review

88 Reviews of Lisa Stonebraker

August 09, 2022

Dealership Rating
Employee Rating

I would recommend this dealership to anyone interested in Mercedes Benz cars both preowned or new. More

by kimbleonard643
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Aug 09, 2022

Mercedes-Benz of Hagerstown responded

Thank you very much for this kind rating and review! We're delighted that you enjoyed working with our team here at Mercedes-Benz of Hagerstown.

July 25, 2022

Dealership Rating
Employee Rating

This is the best experience I've had in a dealership, the experience was second to none. I HIGHLY recommend this dealer.If you end up going, ask for Rob Edmunds! You wont regret it! More

by victorusmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon , Rob Edmonds

Jul 25, 2022

Mercedes-Benz of Hagerstown responded

Victor, what better way to start out the week than seeing your awesome review! We sincerely appreciate you taking the time to leave such kind words about your experience with Rob, and we can't wait to see you again at Mercedes-Benz of Hagerstown. Thank you again!

July 06, 2022

Dealership Rating
Employee Rating

This is our 6th purchase from Mercedes-Benz of Hagerstown and our 4th from Rob Edmunds. The dealership provides great service throughout the purchase process and their service department is the best. A grea More

by 2018 C-Coupe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon, Justin Harbert, Alex Folz, Pierce Miller, Dena Burger , Rob Edmonds, Elizabeth Jackson

Jul 07, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Rob and the Mercedes-Benz of Hagerstown team. We appreciate your continued business and are looking forward to seeing you back again down the road!

June 22, 2022

Dealership Rating
Employee Rating

Berry London and the finance lady I'm sorry I can't remember her name but they both were very helpful very patient . Berry is very knowledgeable about the vehicles thank you again so much for helping m More

by mdw4258
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Justin Harbert, Marty Gillions, Alex Folz, Dena Burger , Rob Edmonds, Elizabeth Jackson

Jun 22, 2022

Mercedes-Benz of Hagerstown responded

Thank you for this wonderful review of Barry and our team here at Mercedes-Benz of Hagerstown. Enjoy your new ride!

June 09, 2022

Dealership Rating
Employee Rating

They are the dealer I bring my car because they know my car and how to it in prime shape. They are professional and fair in pricing. Their work force is excellent and I have never had a problem. I deal wit More

by feserrf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Folz

Jun 10, 2022

Mercedes-Benz of Hagerstown responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Alex and the Mercedes-Benz of Hagerstown team. Drive safely, and we hope to see you back again down the road!

Jun 10, 2022

feserrf responded

The service is superior to any place else. It is the only place I will take my Mercedes. Mr. Folz, our service manager is, without a double a man that knows the product and what has to be done. If something else is found, he discusses it with you and gets it done. He and the company are the best.

May 31, 2022

Dealership Rating
Employee Rating

They have been great. They went above and beyond during Covid to address my concerns, with contactless pick up and delivery to my home. More

by sm6100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Shemon

May 31, 2022

Mercedes-Benz of Hagerstown responded

Thank you for trusting Mercedes-Benz of Hagerstown with your business!

April 09, 2022

Dealership Rating
Employee Rating

My family and I have been loyal customers since 2005. Service and purchase experiences have always been first class. This was our second purchase with Barry…His knowledge and professionalism are but More

by douglas88600
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry London, Justin Harbert, Marty Gillions, Alex Folz, Zene Wolfe , Elizabeth Jackson, Bailley Miller

Apr 11, 2022

Mercedes-Benz of Hagerstown responded

Thank you for your confidence in Barry and our team! We are grateful to you and your family for your years of business and we hope to work with you for a long time to come here at Mercedes-Benz of Hagerstown.

March 24, 2022

Dealership Rating
Employee Rating

Excellent service. Mercedes’ Road side service was a disaster, but the dealer service work, and complimentary delivery was fantastic. More

by stan_mcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Battaglini , Charlie Baker, Tom Mummert

Mar 25, 2022

Mercedes-Benz of Hagerstown responded

The Mercedes-Benz of Hagerstown team is grateful for your five-star review and feedback for our roadside services. We are always working to improve for our customers, so if you were willing to share some of your concerns with me, I would appreciate the chance to understand what happened. Please feel free to reach out to me when you have a chance. Thank you, Marty Gillons - Service Manager - (301) 733-2301

December 16, 2021

Dealership Rating
Employee Rating

Excellent service! Everybody was so friendly and kind! Thank you so much for the discount and car wash! Special shout-outs to Alex, Lisa, and Dena! Thank you! More

by Omar G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Folz, Dena Burger

Dec 16, 2021

Mercedes-Benz of Hagerstown responded

It was our pleasure to assist with your service needs and send you home in a newly washed car. We will certainly let Alex, Lisa, and Dena know you appreciated their help. Take care, Omar! - Mercedes-Benz of Hagerstown

November 19, 2021

Dealership Rating
Employee Rating

I have always experienced outstanding people and results from the dealer. Lisa Stonebraker in service is one of the best. Schedules at my convenience and causes flawless results! It is a pleasure to work More

by jimlindasnider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2021

Mercedes-Benz of Hagerstown responded

What a terrific review of Lisa and her thorough and accommodating service! Our team is so proud to receive this review from you, and we sincerely look forward to our next chance to take the very best care of you at Mercedes-Benz of Hagerstown!

Nov 21, 2021

jimlindasnider responded

Great dealership and staff. I recommend them highly!! They will make your day!

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