Lisa Velasco
Lisa Velasco at Big Star Cadillac
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Lisa Velasco | Page 3

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
51 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

35 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.9

51 Reviews

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51 Reviews of Lisa Velasco

October 27, 2023

Dealership Rating
Employee Rating

The fact that the dealership provides transportation to accommodate my needs while my car is getting service is a huge plus. More

by msalazar8707
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Teran

Oct 31, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 22, 2023

Dealership Rating
Employee Rating

It’s a nice atmosphere. With great customer service They are very helpful and kind. More

by roserodriguez45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Wilson, Casie Shores

Oct 23, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

October 17, 2023

Dealership Rating
Employee Rating

Ainsley was amazing to work with. She got me in for my appointment and on time, quick turn around process for a rental car, and was very detailed when it came to the overall process f More

by larraneisham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 17, 2023

Dealership Rating
Employee Rating

Great dealership, made the process easy all the employees are very nice and helpful. <3 More

by Trinity Pierce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2023

Big Star Cadillac responded

Trinity, Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

October 15, 2023

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Employee Rating

I LOVE GOING THERE TO GET MY XT5 WORK ON. THIS IS MY THIRD CADILLACE FROM THERE. THE STAFF IS GREAT. More

by CECBLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 25, 2023

Dealership Rating
Employee Rating

This is my 6th Cadillac to purchase from this dealer. 5 star service every time. Lisa is phenomenal. More

by T. Hays
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Kevin Sonnier

Sep 26, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 30, 2023

Dealership Rating
Employee Rating

Lisa V was very professional and knowledgeable about the new 2024 XT5 and XT6. She had us drive both, she gave us plenty of time to discuss which SUV would suit our needs. Her non pushy approach was a wel More

by Angelaknight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

August 25, 2023

Dealership Rating
Employee Rating

Lisa Velasco always, always takes great care of our needs. She communicates with us when our vehicle is ready and is such a great pleasure to work with. More

by SUZANNE.SEALE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karah Gonzales

Aug 25, 2023

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 19, 2023

Dealership Rating
Employee Rating

Mark is a very nice guy he helps his customers a lot I been dealing with him for a while and I have brought many cars from so I thank him for everything he does he will go a extra mile to keep his.custome More

by MERLINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

August 18, 2023

Dealership Rating
Employee Rating

Karah was great kept me informed and always got back with me when I had questions. More

by MPRUNEDA83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karah Gonzales

Aug 18, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

Aug 18, 2023

MPRUNEDA83 responded

Work was done in timely manner and the deliver and pick up service was an additional perk to the already great customer service.

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