Lon Dunham | Page 2
Shop Manager
Marino Chrysler Jeep Dodge
5133 West Irving Park Road
Chicago, IL 60641
Dealership Experience
11 yrs, 11 mos
27 Reviews
Write a Review27 Reviews of Lon Dunham
April 29, 2021
Awesome customer service! Very clean facility and staff is super friendly. Would definitely recommend this dealership to all my friends and family. They are also dog friendly😍 is super friendly. Would definitely recommend this dealership to all my friends and family. They are also dog friendly😍 More
Other Employees Tagged: Robert Whiteman, Kenny Sher , Rudy Martinez
January 30, 2021
I had an amazing experience.. customer service & car service was very exceptional & I was even given a discount for being a valued customer, so that was greatly appreciated.. service was very exceptional & I was even given a discount for being a valued customer, so that was greatly appreciated.. More
Other Employees Tagged: Dan Koljovic, Teresa Nelson, Jose Quezada , Anfiny J Eshoo, Steven Nunez
December 30, 2020
Superperb Service Every visit has been Great. Every one in there does a Great Job thank you for your Service. Yes Everyone does a Great Job.Thank you especially for your Smiles! From Securing to Sales and in there does a Great Job thank you for your Service. Yes Everyone does a Great Job.Thank you especially for your Smiles! From Securing to Sales and Service!!! Every One ♡ More
Other Employees Tagged: Teresa Nelson, Jan Rodriguez, Jose Quezada , Walter Bodnar, Serge Braslavsky, Manuel Burgos, Minh Diep, Shane Dunham, Jaime Nava Bustamante, Security
October 29, 2020
The staff I’ve encountered here have great service & energy in servicing & helping me with anything I want or need & helping me make the best decision & outcome possible, which is primarily important fo energy in servicing & helping me with anything I want or need & helping me make the best decision & outcome possible, which is primarily important for any business to provide for good ranking & customer satisfaction. More
Other Employees Tagged: JC Alvarado, Dan Koljovic, Teresa Nelson, Jose Quezada , Kal Djendov, Anfiny J Eshoo, Steven Nunez
August 29, 2020
The professionalism and thoroughness I experienced at Marino was beyond my expectations! I’ll be returning with any concerns I have with my vehicle. Thanks again guys for all you do! Marino was beyond my expectations! I’ll be returning with any concerns I have with my vehicle. Thanks again guys for all you do! More
Other Employees Tagged: Rafael Martinez
June 15, 2020
Great dealership! Our salesman Andy went above and beyond to get us exactly what we were looking for. I would definitely recommend Marino Chrysler Jeep Dodge! to get us exactly what we were looking for. I would definitely recommend Marino Chrysler Jeep Dodge! More
Other Employees Tagged: Mel Hanna , Kal Djendov, Andy Schweinert
February 18, 2020
Like Always .....its great when A Dealer Like Marino takes ITS time to make Sure The Customer Has An Understading and expectancy on the work they are Doing to Your Car....Marino Always Takes Great Care takes ITS time to make Sure The Customer Has An Understading and expectancy on the work they are Doing to Your Car....Marino Always Takes Great Care Of Their Customers Thanks G. Vazquez More
Other Employees Tagged: Lauren Marie, Robert Whiteman , Serge Braslavsky, Bill Mack, Bryan Makowski, Rafael Martinez, Rudy Martinez, Gregg Mueller, Jeff Shapiro
January 29, 2020
Had my 14 Accord in for Oil Change, Tire Rotation and Brake Job. They did an awesome job, completed on time and I felt I got a great value. Just because you drive a Honda, Toyota or just about anything e Brake Job. They did an awesome job, completed on time and I felt I got a great value. Just because you drive a Honda, Toyota or just about anything else doesn't mean Marino Chrysler Jeep Dodge can't fix it! More
Other Employees Tagged: Robert Whiteman , Bill Mack
November 09, 2019
Awful. Owned the truck for 2 weeks before it had to come UPDATE: After my initial terrible experience, Franky Moreno said he wanted to make things right. Early on he was responsive but after the first week, UPDATE: After my initial terrible experience, Franky Moreno said he wanted to make things right. Early on he was responsive but after the first week, he slowly began to ignore and not reply to emails. After I saw him at the dealership to bring in my brand new truck for the 4th time in a month, I told him the truck was still not fixed. He proceeded to shrug his shoulders as if to say “oh well.” The only person that I can say has been helpful during this process is assistant service manager Carlos. He recommended I contact Chrysler corporate because if the issue with my truck after my 4th time back for service. I took his advice, contacted Chrysler, and currently have a case number with them in hopes of having my truck fixed properly. The dealership has been nothing but disappointing. I would never recommend this place to any family, friends, or co-workers. Not a single employee from the dealership has reached out to apologize or try to make things better. I would recommend going anywhere but here for anyone looking into vehicle purchasing or service. Awful. Owned the truck for 2 weeks before it had to come in for alignment and terrible wind whistling noise when the window was down. Waited over 4 hours without any resolution. I couldn’t be more disappointed in the dealership. I’d be more than happy to leave a great review but at this point the customer service has been nothing but terrible. At this time, I could not recommend anyone purchasing or servicing a vehicle from Marino if this is their idea of exceptional customer service. I hope to provide an updated positive review if the issue is resolved in a timely and professional manner but time will tell. More
Other Employees Tagged: Joe Turner, Franky Moreno , Steve Eichler Theresa Nelson