Loraine Campbell | Page 12

Carlos was very supportive and helpful. He kept me informed at all times. Will recommend him highly He kept me informed at all times. Will recommend him highly More

by RAANANAIDU9 Verified Customer Verified Customer

Report | Print

I think the dealership is one of the nicest one u have been too, I have recommended this dealership to my friends and relatives, the work is superb and complete! been too, I have recommended this dealership to my friends and relatives, the work is superb and complete! More

by djames50 Verified Customer Verified Customer

Report | Print

Great service and efficiency, Cameron dose everything he can to make the experience as smooth as possible. can to make the experience as smooth as possible. More

by 27BG00 Verified Customer Verified Customer

Report | Print

Great dealership with outstanding service employees! My first visit was wonderful and the genius staff was exceptional My first visit was wonderful and the genius staff was exceptional More

by CDAVID.SAMMONS Verified Customer Verified Customer

Report | Print

Carlos provided excellent and informative customer service. The car repair was completed in a reasonable time frame. He went out of his way to find a place I could connect to power while waiting. Very service. The car repair was completed in a reasonable time frame. He went out of his way to find a place I could connect to power while waiting. Very helpful! More

Report | Print

I left a voicemail for Derek on Monday to call me about a question I had. He never returned my call so next day I spoke with a nice lady named Lorraine who found the answer to my question and made an appoint question I had. He never returned my call so next day I spoke with a nice lady named Lorraine who found the answer to my question and made an appointment. I brought the car in on Fri for service and went to pick it up that afternoon. I was told Derek had to handle the payment and in a somewhat rude manner the person behind the checkin counter told me I would just have to wait for Derek. He finally showed up about 15 minutes later and eventually I paid and retrieved my car. So from time I walked in to pick up my car it took 20+ minutes to leave BMW Of Sarasota for the last time. This business practice of no cashier and having to wait to check out with a service manager who usually tries to talk you into other services they say you “need” is why your reviews are not the best. More

by jlpeterson47 Verified Customer Verified Customer

Report | Print

Great service and timely delivery. Each department is very professional. I would recommend this dealership highly. Each department is very professional. I would recommend this dealership highly. More

by LSTARR Verified Customer Verified Customer

Report | Print

Very disappointed at check in process, kiosk and unfriendly person behind the desk, left 3 messages (1 with the valet) for Derek to give me an update. Communication was lacking. With these issues t unfriendly person behind the desk, left 3 messages (1 with the valet) for Derek to give me an update. Communication was lacking. With these issues the maintenance services were very good More

by DCMORTO Verified Customer Verified Customer

Report | Print

Skilled workers good work done. Only complaint is the it took too long to complete. Three and a half hours to change a battery is excessive. Only complaint is the it took too long to complete. Three and a half hours to change a battery is excessive. More

by RA.BITTLES Verified Customer Verified Customer

Report | Print

Exceptional service clean well informative great customer service. Will definitely be back for services in the future service. Will definitely be back for services in the future More

by MCOLEMAN29HHI Verified Customer Verified Customer

Report | Print