Loraine Campbell
Loraine Campbell at BMW of Sarasota

Loraine Campbell | Page 26

Service Associate

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.9
276 Reviews
4.9

276 Reviews

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276 Reviews of Loraine Campbell

January 16, 2020

Dealership Rating
Employee Rating

Derek is the best and always does an awesome job resolving any issue I might have! He has even helped me out after hours when he really didn't have to. Thanks Derek! More

by kylevfredrickson
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

December 22, 2019

Dealership Rating
Employee Rating

Service Great service as always my son just purchased a certified pre-own and John and jack were great. My service with Derek was excellent . I also purchase More

by JACQUELYN.BEASLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas , Jack Hojnacki, Jonathan Parker

Dec 24, 2019

BMW of Sarasota responded

Jacquelyn, thank you for your full five stars!

December 18, 2019

Dealership Rating
Employee Rating

Good Job Got me in quickly, found the problem, fixed the problem..... good job. Actually was supposed to be done in 2 days and they got the job done in one da More

by LBKML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2019

BMW of Sarasota responded

We're so glad you had a fantastic visit with us -- thank you!

December 07, 2019

Dealership Rating
Employee Rating

Amazing Service!!! I always enjoy visiting BMW Sarasota. The staff are friendly and caring. I especially enjoy being welcomed with a smile when driving into service cent More

by johndholly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emilio Torres, Naycolle Wright, Derek Thomas, Maria Lizardi , Greg Jones, Sonia Torres, Susan Schongold, Tina Griffith, Tiffany Ferrera

Dec 09, 2019

BMW of Sarasota responded

We're so glad to hear you love visiting us, John -- thank you!

November 22, 2019

Dealership Rating
Employee Rating

I recently had to bring my car for a slow leak in the tire. I was first assisted by Loraine who had to order the replacement tire prior to my appointment. She is very professional and thorough. She made More

by Twilly
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Nov 22, 2019

BMW of Sarasota responded

Thank you so much for letting us know that Loraine and Derek took excellent care of you!

November 09, 2019

Dealership Rating
Employee Rating

Very much satisfied and totally pleased with the service pro I was just pleasantly surprised with the friendliness, concern, and promptness of the service I received. Definitely will return for my next service More

by LAPATRONASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tammy Saylor, Naycolle Wright, Carlos Munoz, Jennifer Folsom , Abby Abouzeid, Humbert Cazaubon, Jack Hojnacki, Jonathan Parker, Susan Tighe

Nov 12, 2019

BMW of Sarasota responded

We're thrilled to have earned your full five stars across the board -- thanks so much!

October 31, 2019

Dealership Rating
Employee Rating

Lack of Process The dealership does not have it’s service process coordinated. There seems to be a lack of communication which leads to unnecessary hurdles for the cu More

by ja.falk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Louis - Service Advisor

Nov 01, 2019

BMW of Sarasota responded

We apologize for any lack of communication on our end. We're always looking to do better and we appreciate your feedback about our service process. Please send us an email if you'd like to give us any other information about your experience. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 24, 2019

Dealership Rating
Employee Rating

Great Service Visit at BMW Derek and Loraine were great! Had special oil change and safety check done and very pleased. All work done well and a pleasant experience. Would reco More

by vmelfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Oct 25, 2019

BMW of Sarasota responded

Thank you so much for your full five stars!

October 23, 2019

Dealership Rating
Employee Rating

Carlos is awesome Whenever I require service, Carlos is always available. He’s always give me the courtesy, respect, and knowledge of what needs to be done with my cars More

by 1homeloans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz , Jeorge

Oct 25, 2019

BMW of Sarasota responded

Thanks for letting us know that Carlos has earned your loyalty!

October 17, 2019

Dealership Rating
Employee Rating

Excellent service. Always make me feel like a values custome Awesome! Always appreciate the high touch and personal service. New design is nice and the waiting area is comfortable and welcoming. Would highly rec More

by WRITESTUFFMT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Greg Jones

Oct 18, 2019

BMW of Sarasota responded

We're so glad that you enjoyed your visit with us -- thank you!

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