Loraine Campbell
Loraine Campbell at BMW of Sarasota

Loraine Campbell | Page 26

Service Associate

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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4.9
270 Reviews
4.9

270 Reviews

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270 Reviews of Loraine Campbell

October 31, 2019

Dealership Rating
Employee Rating

Lack of Process The dealership does not have it’s service process coordinated. There seems to be a lack of communication which leads to unnecessary hurdles for the cu More

by ja.falk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Louis - Service Advisor

Nov 01, 2019

BMW of Sarasota responded

We apologize for any lack of communication on our end. We're always looking to do better and we appreciate your feedback about our service process. Please send us an email if you'd like to give us any other information about your experience. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 24, 2019

Dealership Rating
Employee Rating

Great Service Visit at BMW Derek and Loraine were great! Had special oil change and safety check done and very pleased. All work done well and a pleasant experience. Would reco More

by vmelfi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

Oct 25, 2019

BMW of Sarasota responded

Thank you so much for your full five stars!

October 23, 2019

Dealership Rating
Employee Rating

Carlos is awesome Whenever I require service, Carlos is always available. He’s always give me the courtesy, respect, and knowledge of what needs to be done with my cars More

by 1homeloans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz , Jeorge

Oct 25, 2019

BMW of Sarasota responded

Thanks for letting us know that Carlos has earned your loyalty!

October 17, 2019

Dealership Rating
Employee Rating

Excellent service. Always make me feel like a values custome Awesome! Always appreciate the high touch and personal service. New design is nice and the waiting area is comfortable and welcoming. Would highly rec More

by WRITESTUFFMT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Greg Jones

Oct 18, 2019

BMW of Sarasota responded

We're so glad that you enjoyed your visit with us -- thank you!

September 12, 2019

Dealership Rating
Employee Rating

Always treated well at this dealership. Considering how busy it is in the service, the personnel due a great job at taking care of my needs. I am realistic with the wait time that I have More

by EFRAINO127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cintron, Derek Thomas, Carlos Munoz , Greg Jones, Kyle Tabar

Sep 13, 2019

BMW of Sarasota responded

Thanks for your stellar review! We appreciate it!

August 30, 2019

Dealership Rating

Fantastic experience I felt there was Great customer service skills and workmanship on my caer. Thanks for the great loaner.. Overall very satisfied with my experience at More

by BEEMER00007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge

Sep 04, 2019

BMW of Sarasota responded

That's great to hear -- thank you very much!

May 30, 2019

Dealership Rating
Employee Rating

Excellent Judy is a wonderful person, very helpful and a pleasure to talk with. Everyone at the service center was helpful, kind, and friendly to work with. More

by MDM0341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 30, 2019

BMW of Sarasota responded

Thank you so much for your full five stars!

May 21, 2019

Dealership Rating
Employee Rating

Best service manager b Greg makes sure everything is done and we are happy and satisfied. He listens, is concerned about the customer, understanding about your situation, a More

by gerryz06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Caycedo, Greg Jones, Kristen, Vanessa

May 21, 2019

BMW of Sarasota responded

Thank you, Gerry! We appreciate it!

May 06, 2019

Dealership Rating

Thanks Your service rep Judy has been wonderful to work with. Very accommodating and caring. In addition there was a young man I think his name was Ken, gl More

by MUSSOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy owens

May 06, 2019

BMW of Sarasota responded

Thank you so much for the great review!

April 23, 2019

Dealership Rating
Employee Rating

Oil change My service was very good I'm very happy with BMW of Sarasota and did a great job and very nice and Thoreau and I go out of my way to get there from Po More

by HOUNDOGBLUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2019

BMW of Sarasota responded

Thank you so much for not only your fantastic review but for driving in from so far away to see us. We appreciate it!

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