Lou Alfano
Lou Alfano at Arlington Heights Ford

Lou Alfano

Service Advisor

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
132 Reviews
4.9

132 Reviews

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132 Reviews of Lou Alfano

July 01, 2025

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In and out timely. Less than an hour. Lou was very professional and easy to speak with!! Thank you More

by bcleary60067
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Thomas Patronski

Jul 06, 2025

Arlington Heights Ford responded

Thank you for the review. We're glad to hear you had a timely experience with our team at Arlington Heights Ford.

June 28, 2025

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The Service Department at Arlington Hts. (IL) Ford has never disappointed me. P. J., the mechanics, service writers, and clerical staff have made my service experiences very positive. They w More

by DocEsch
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle , P. J.

Jul 06, 2025

Arlington Heights Ford responded

We're grateful for your kind words about our team at Arlington Heights Ford. We're pleased to know you've consistently had positive experiences with our Service Department, and we look forward to continuing to provide you with excellent assistance.

June 20, 2025

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Arlington Heights Ford is the only place I trust for my vehicle service, thanks much Lou More

by apacerevilla
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Recommend Dealer
Yes

June 20, 2025

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They provide convenient service. The staff are always pleasant. The work is done quickly. Thank you. More

by Frednfredda
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Recommend Dealer
Yes

June 18, 2025

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First class service always at AH Ford! I have been a customer for over 35 years… More

by Jdkay18
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Recommend Dealer
Yes

June 12, 2025

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Always professional and thorough. Detailed records and options on needed service are provided. Waiting area is pristine More

by Linda
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Recommend Dealer
Yes
Jul 07, 2025

Arlington Heights Ford responded

We're happy that you're pleased with our service at Arlington Heights Ford. Thank you for your feedback.

May 05, 2025

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Had my car serviced today and cannot say enough about my experience! The pick up and delivery of my car was awesome! Always recommend this Dealership whenever I get the chance! More

by Kbsdoruff
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Recommend Dealer
Yes

April 29, 2025

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Prompt professional, and courteous. Reported condition and made recommendation as needed. Left today a satisfied customer. More

by johngolko
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Mike Waddle, John Burzawa , Anthony Wojciechowski

April 25, 2025

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We brought our Expedition in to have the power control module reprogrammed. The scheduler made the appointment exactly as we requested. Lou Alfano greeted us promptly and arranged to have the work done. More

by Janet
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Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

April 17, 2025

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I brought my car to Arlington Heights Ford today for an oil change covered by my maintenance plan, and the work was completed with quality. More

by Kmarrese57
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Recommend Dealer
Yes
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