Lou Alfano

Prompt professional, and courteous. Reported condition and made recommendation as needed. Left today a satisfied customer. Reported condition and made recommendation as needed. Left today a satisfied customer. More

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We brought our Expedition in to have the power control module reprogrammed. The scheduler made the appointment exactly as we requested. Lou Alfano greeted us promptly and arranged to have the work done. module reprogrammed. The scheduler made the appointment exactly as we requested. Lou Alfano greeted us promptly and arranged to have the work done. Our vehicle was ready in short order and Lou had it washed for us, too! This is the kind of service experience we have come to expect from Arlington Heights Ford. We're very-well satisfied with the work and the people at this dealer. More

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I brought my car to Arlington Heights Ford today for an oil change covered by my maintenance plan, and the work was completed with quality. oil change covered by my maintenance plan, and the work was completed with quality. More

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Very professional and courteous service. We’ve always enjoyed our long term relationship with this dealer. We’ve always enjoyed our long term relationship with this dealer. More

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Thanks for having the service guy blow out the sunroof drains. It rained last night and NO leaks...Hurray! Dick Carlson drains. It rained last night and NO leaks...Hurray! Dick Carlson More

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Besides being impressed overall with the dealership thus far, I especially appreciated that John Burzawa went above and beyond expectation naturally, to accommodate me and service my vehicle excellently. T far, I especially appreciated that John Burzawa went above and beyond expectation naturally, to accommodate me and service my vehicle excellently. Thank you J.B.! More

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It was a pleasure doing business with Lonnie Catanese, I would highly recommend doing business with him would highly recommend doing business with him More

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Fast and friendly staff, courteous and knowledgeable, concerned about my vehicle. Clean and comfortable waiting area. Vehicle was ready when promised. concerned about my vehicle. Clean and comfortable waiting area. Vehicle was ready when promised. More

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Very prompt response when bringing in your car for service! They are very customer service focused. service! They are very customer service focused. More

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Excellent service. Luigi, service advisor, was very helpful and great to work with. Car was ready quicker than expected. Luigi, service advisor, was very helpful and great to work with. Car was ready quicker than expected. More

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