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Luis Gutierrez
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Luis Gutierrez | Page 2
General Manager
Mercedes-Benz of Cutler Bay
10701 SW 211 St
Cutler Bay, FL 33189
77 Reviews
Dealership Experience
43 yrs, 1 mo
Languages Spoken
English
Spanish
77 Reviews
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77 Reviews of Luis Gutierrez
January 13, 2022
The salespeople and dealership were outstanding! The Best experience I have had at a dealership! Five star experience!!! experience I have had at a dealership! Five star experience!!! More
by E63forever
Other Employees Tagged: Janyll Henriquez, Jose Gonzalez Gomez
Helpful 
January 10, 2022
To say outstanding is an understatement! What an incredible experience while purchasing my first Mercedes Benz! It was such a honor meeting Eric Kalias, such caring and professional customer servic incredible experience while purchasing my first Mercedes Benz! It was such a honor meeting Eric Kalias, such caring and professional customer service. I had the pleasure of meeting general manager Luis Gutierrez and Daniel Baster who jumped in the fun and assisted in finding the perfect car in the right color I really wanted. What a team! Never going anywhere else. Thank you so very much for the wonderful experience and beautiful car. More
by Elainebarzagarn
Other Employees Tagged: Daniel Baster, Roberto Llanes, Eric Kalias
November 11, 2021
Amazing service from my sales advisors Jenny and the branch manager Luis Gutiérrez. Very good experience. branch manager Luis Gutiérrez. Very good experience. More
by Ignacio
Other Employees Tagged: Hugo Sanchez, Janyll Henriquez
November 10, 2021
Excellent service. Very professional and Janyl give me amazing experience with plenty information and courtesy. amazing experience with plenty information and courtesy. More
by Ignacio
Other Employees Tagged: Hugo Sanchez, Janyll Henriquez
September 24, 2021
Luis Gutiérrez and his entire team ( Janyl Henriquez, Daniel Baster ,Walter Camacho and Lorenzo Veloz ) at Cutler Bay made me feel like a valued client. The overall experience was exceptional. Daniel Baster ,Walter Camacho and Lorenzo Veloz ) at Cutler Bay made me feel like a valued client. The overall experience was exceptional. More
by Jacqueline L Sánchez
Other Employees Tagged: Daniel Baster, Janyll Henriquez, Charles Rodriguez, Lorenzo Veloz , Daniel Baster
August 17, 2021
MB of Cutler Bay is the best dealership I have ever dealt with. Everyone from my sales person Janyll Henriquez, to the sales manager, finance manager and the general manager, all went out of their way to ma with. Everyone from my sales person Janyll Henriquez, to the sales manager, finance manager and the general manager, all went out of their way to make my car buying experience the best one ever. The Finance Manager, Rene Sanchez, really went out of his way to make sure everything worked out the best way for me. Everyone is so genuine and professional. It was a pleasure to deal with them. The actual facility is also very beautiful. Both the sales area and the service area are very spacious, clean and elegant. I would definitely recommend MB of Cutler Bay. More
by LillianT
Other Employees Tagged: Oliver Ortiz, Oscar Yanes, Janyll Henriquez, Rene Sanchez
June 05, 2021
At the entrance of the service department I was greeted promptly. My car received the presidential treatment. Thank you again for your attention to detail and professionalism. Very proud of by your team! promptly. My car received the presidential treatment. Thank you again for your attention to detail and professionalism. Very proud of by your team! More
by DD
May 11, 2021
Easily the most simple and straightforward transaction I’ve ever conducted in the lease of a new vehicle. Eric was on top of the entire process, kept us in the loop, communication of status of the transac I’ve ever conducted in the lease of a new vehicle. Eric was on top of the entire process, kept us in the loop, communication of status of the transaction at every update. The entire team, easy to do business with, professional, friendly and fun. They make you feel comfortable and happy to be there, which if you can say that about a dealership they must be doing something right, and they are! More
by aex.perez
Other Employees Tagged: Roberto Llanes, Eric Kalias
April 30, 2021
Kevin Laplanche and Luis Gutierrez are a great contributions to the service and professionalism we expect from a Five Star dealership of this caliber. Thank you again for a great experience. G contributions to the service and professionalism we expect from a Five Star dealership of this caliber. Thank you again for a great experience. George Alonso . Lead tech of Miami . More
by George.Alonso
Other Employees Tagged: Kevin Laplanche
April 20, 2021
My service advisor, Kevin, is always professional, keeps calm, and stays positive. I was able to work while my tire was replaced, as I enjoyed fresh coffee and a pastry. The customer service at Mercedes calm, and stays positive. I was able to work while my tire was replaced, as I enjoyed fresh coffee and a pastry. The customer service at Mercedes Benz of Cutler Bay is consistently perfect. More
by melvagarcia
Other Employees Tagged: Kevin Laplanche , Ewer (Ever) Aguiar, Carmen Arrazola
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