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Luis Valdes
Luis Valdes at Vera Cadillac
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Luis Valdes

Sales Associate

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.9
63 Reviews
4.9

63 Reviews

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63 Reviews of Luis Valdes

April 25, 2025

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Employee Rating

Very satisfy with the service and also with the pickup, it was perfect for me saving my time to do other things .. More

by dolobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

April 23, 2025

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Employee Rating

Extremely good attention. Very good Service. Good explanations. Very well-mannered. World totally recommend to others More

by cjosue357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Raymond, Carlo Rasmijn, Jimmy Sabbagh, Leor Zvi, Chad Robinson, Omar Ramirez, Joel Romero, Shawn Muciek, Mario F Padron

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Apr 24, 2025

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Jorge Morales General Sales Manager

April 03, 2025

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Employee Rating

Great service, Luis spent plenty of time to familiarize me with my new car. Also, pricing was straightforward with no hassle. Worth the 7 hour round trip for me. More

by BP
Recommend Dealer
Yes
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Apr 03, 2025

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

January 21, 2025

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Employee Rating

It’s a beautiful dealership the courtesy is well if I have to say something different is don’t keep customers too long More

by satineherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellen McGee

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Jan 22, 2025

Vera Cadillac responded

Satine, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

January 03, 2025

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Employee Rating

The sales consultant and finance individuals provided excellent customer service and support. Great all-round experience! More

by Leo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ulises Soza

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Jan 03, 2025

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, Leo, and we hope to see you again! Experience The Vera Difference Jorge Morales General Sales Manager

December 20, 2024

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Employee Rating

Clean, efficient, knowledgeable, easy to work with. Helpful in every way. No nonsense and they do not waste your te. More

by terineckel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Cobos-Vera, Carlos Caballero, Carlos Rivera

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Dec 21, 2024

Vera Cadillac responded

Here at Vera Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Experience The Vera Difference Jorge Morales General Sales Manager

November 04, 2024

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Employee Rating

Best service department, I originally brought my Brand new SUV to Auto Nation in West Palm because it was local and they did nothing for over a month ( not even a return of 10 phone calls). I expressed More

by john Zanotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales

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Nov 05, 2024

Vera Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, John, and don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

October 24, 2024

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Employee Rating

Transparency, Honesty and Professionalism. Configured a deal online and when I got there it as exactly as expected. No games. No Bait & Switch. More

by RalphCheckmate
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivera

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Oct 24, 2024

Vera Cadillac responded

Ralph, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

August 19, 2024

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Employee Rating

Great service love the car, service was great, the dealership staff was very helpfull, great people More

by champ0
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Ulises Soza

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Aug 19, 2024

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Jorge Morales General Sales Manager

August 19, 2024

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Employee Rating

Professional and Excelent Service ! Pick Up was excelent service !!! Sales and Maintenance Departments are Very Good More

by dolobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DAVID - Service Advisor!! VERY NICE & PROFESSIONAL

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Aug 19, 2024

Vera Cadillac responded

Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

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