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Luis Valdes
Luis Valdes at Vera Cadillac

Luis Valdes

Sales Associate

Vera Cadillac

300 South University Drive
Pembroke Pines, FL 33025

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4.7
69 Reviews
4.7

69 Reviews

Write a Review

69 Reviews of Luis Valdes

January 25, 2026

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Employee Rating

Received amazing service from the time I walked in the door. Luis Valdes is amazing and by far exceeded my expectations on service, car knowledge, and helping me get into my car. More

by shirmu212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Diaz, Andre Clarke, Gabino Ramos

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Jan 25, 2026

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Jorge Morales General Sales Manager

October 29, 2025

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Employee Rating

Super easy and friendly. Been using this dealer since 2010. I moved 3 hours away and they are always helping me when I need a new car. Appreciate everyone More

by ledward1245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Rodriguez, Leo Pena, Ulises Soza, Giuseppe Higuera , Chris Cobos-Vera

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Oct 29, 2025

Vera Cadillac responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Experience The Vera Difference Jorge Morales General Sales Manager

August 15, 2025

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Employee Rating

Everyone was very friendly and easy to work with. Luis and Jorge helped out and answered all my questions. Very professional. More

by Jbmwx6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Morales, Carlos Rivera

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Aug 15, 2025

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Jorge Morales General Sales Manager

June 19, 2025

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Employee Rating

The personal unfriendly and seem not to want to wait on you. They very cold to the customers More

by eduffy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andre Clarke, Jose Denis

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Jun 19, 2025

Vera Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Gustavo Rodriguez Service Director

June 03, 2025

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Employee Rating

Nestor in the Service Department is Excellent, He helped me a lot with the towing,explaining me what happened with my Cadi, in general your Pick Up service is very GOOD..I am pleased with your courtesy, T More

by dolobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: NESTOR - Service Dept

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Jun 03, 2025

Vera Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

May 06, 2025

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Employee Rating

Conrad Hernandez is a very professional person to deal with. He is knowledgeable about cars and is always ready to accommodate us when we need a service. More

by Sharon Huggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Rivera, Gabino Ramos, Ulises Soza, Leor Zvi , Joel Romero, Jimmy Sabbagh

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May 06, 2025

Vera Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

April 25, 2025

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Employee Rating

Very satisfy with the service and also with the pickup, it was perfect for me saving my time to do other things .. More

by dolobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 25, 2025

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

April 23, 2025

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Employee Rating

Extremely good attention. Very good Service. Good explanations. Very well-mannered. World totally recommend to others More

by cjosue357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Raymond, Carlo Rasmijn, Leor Zvi, Omar Ramirez, Shawn Muciek , Mario F Padron, Chad Robinson, Joel Romero, Jimmy Sabbagh

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Apr 24, 2025

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Jorge Morales General Sales Manager

April 03, 2025

Dealership Rating
Employee Rating

Great service, Luis spent plenty of time to familiarize me with my new car. Also, pricing was straightforward with no hassle. Worth the 7 hour round trip for me. More

by BP
Recommend Dealer
Yes
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Apr 03, 2025

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

January 21, 2025

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Employee Rating

It’s a beautiful dealership the courtesy is well if I have to say something different is don’t keep customers too long More

by satineherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellen McGee

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Jan 22, 2025

Vera Cadillac responded

Satine, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Experience The Vera Difference Gustavo Rodriguez Service Director

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