Madison Guy
Madison Guy at Toyota of Cleveland

Madison Guy

Service BDC Agent

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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5.0
11 Reviews

Dealership Experience

3 yrs, 9 mos

5.0

11 Reviews

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11 Reviews of Madison Guy

May 16, 2025

Dealership Rating
Employee Rating

Mike was awesome. He is a laid back dude but he was really great to work with. He went above and beyond at every turn. Even when the deal was finalized he went out of More

by Richardstitzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2025

Toyota of Cleveland responded

Richardstitzer, we're delighted to hear that Mike provided such exceptional service at Toyota of Cleveland! Your recommendation means a lot to us. Thanks for sharing your experience!

April 07, 2025

Dealership Rating
Employee Rating

Honestly the best experience a guy could have in buying their first vehicle. Every single person I talked to were extremely welcoming, patient and willing to do whatever it took to make the process enjoyab More

by Jasper O'Dell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner, Josh Howard

Apr 07, 2025

Toyota of Cleveland responded

Jasper, we're delighted to hear that your first vehicle purchase was such a positive experience at Toyota of Cleveland! Josh and Justice will be thrilled with the shoutout. Enjoy every mile in your new ride!

February 27, 2025

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Employee Rating

Kenny Jones and Crystal Thompson worked so hard to put us in a new vehicle with low payments and low terms. They were absolutely amazing! 10/10 recommend More

by Felicia Weathers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson, Kenny Jones

Feb 27, 2025

Toyota of Cleveland responded

Felicia, we're delighted to hear that Kenny and Crystal provided such an amazing experience at Toyota of Cleveland! Thank you for the recommendation and enjoy your new vehicle!

December 16, 2024

Dealership Rating
Employee Rating

I was greeted promptly, and the entire process was very smooth and professional. I had called ahead and spoken to Madison Guy who assured me that I would find what I was looking for. She turned it over to More

by kayhsanford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2024

Toyota of Cleveland responded

Kayhsanford, we're delighted to hear that Madison, Dustin, Shane, and Taylor provided you with excellent service at Toyota of Cleveland. It's great to know the team made your experience smooth and professional. Thank you for sharing!

December 11, 2024

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Employee Rating

I can’t say enough great things about the experience my wife and I had at Toyota of Cleveland. Kenny Jones, Madison Guy, Justice Goodner, and the rest of the dealer staff we encountered along the way were More

by Andrew & Sara K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner, Kenny Jones

Dec 12, 2024

Toyota of Cleveland responded

Andrew & Sara, we're delighted to hear that Kenny, Madison, Justice and the team provided you with such a positive experience at Toyota of Cleveland. Thank you for choosing us after your extensive search! We look forward to assisting with any future Toyota needs.

October 12, 2024

Dealership Rating
Employee Rating

Juan Carlos is the best, he’s so helpful and patient, he’s a pleasure to work with, super kind and sweet. More

by Ss
Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney , Juan Carlos Lopez, Crystal - finance 5 star

Oct 14, 2024

Toyota of Cleveland responded

We're delighted to hear that Juan Carlos provided such helpful and patient service at Toyota of Cleveland. Thank you for sharing your experience with us!

September 19, 2024

Dealership Rating
Employee Rating

Phenomenal! You have to ask for Zane in sales! He is kind and patient & will not disappoint! Shane the Sales Mgr also went above and beyond to make us a deal. T More

by dyers2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2024

Toyota of Cleveland responded

Thank you for the fantastic review! We're delighted to hear that Zane and Shane provided such a welcoming and pressure-free experience at Toyota of Cleveland. We appreciate your support and look forward to serving you again in the future!

July 13, 2024

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Employee Rating

Matthew Frady, Justin Chretein & Justice Goodner worked so hard to get my husband the truck he had been looking at for weeks!! Love this dealership! They will get you what you’re looking for!! More

by Tabster6708
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2024

Toyota of Cleveland responded

We're delighted to hear that Matthew, Justin, and Justice made your experience at Toyota of Cleveland so positive! Thanks for the wonderful feedback and enjoy the new truck!

May 29, 2024

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Employee Rating

One of the best buying experiences I have had. Everyone there is very accommodating, knowledgeable and helpful. Mike Burr was my salesman and he was excellent! More

by UndergroundPro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2024

Toyota of Cleveland responded

Thank you for sharing your positive experience! We're delighted to hear that Mike and the team at Toyota of Cleveland provided excellent service. Enjoy your new vehicle!

January 03, 2024

Dealership Rating
Employee Rating

Very helpful and best all around employee’s. I felt so special by everyone. Logan Maddox is the best salesman! Laurie Hughes was so helpful in directing me in getting my Rav 4. Justice Goodner h More

by Kdr115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2024

Toyota of Cleveland responded

We're delighted to know our team at Toyota of Cleveland made your experience special! It's great that Logan, Laurie and Justice were able to assist you in getting your new Rav 4. We hope to see you next time! Enjoy your new ride!

Jan 03, 2024

Kdr115 responded

Thank you all so much!

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