Madison Messer

Outstanding used car buying experience. Fair price, beautifully detailed vehicle, new facility, and friendly, professional staff. Fred Fortson went well beyond the expected level of service Fair price, beautifully detailed vehicle, new facility, and friendly, professional staff. Fred Fortson went well beyond the expected level of service to make the buying process as smooth as possible! More

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Lexus of Chattanooga has a great team who are definitely customer oriented and made my visit/purchase of my 2025 Lexus RX350 very easy and very pleasant. It seems now that these qualities are rare in busin customer oriented and made my visit/purchase of my 2025 Lexus RX350 very easy and very pleasant. It seems now that these qualities are rare in business and not the norm anymore. I drove about 100 miles to make this purchase and am very glad that I did. I feel very confident that any questions or needs that I have in the future will be well taken care of in a friendly, knowledgeable and speedy manner. Many thanks to your team. More

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Tyler was wonderful and so easy to work with! I am in Clarksville and it was well worth working with the Lexus in Chattanooga. I highly recommend them. I am in Clarksville and it was well worth working with the Lexus in Chattanooga. I highly recommend them. More

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Amazing staff, excellent experience, would highly recommend and will definitely use again in the future! recommend and will definitely use again in the future! More

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A very well organized and professional dealership! The whole vehicle purchase experience was very pleasant! The whole vehicle purchase experience was very pleasant! More

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No pressure, all facts were on the table. I think Lexus sells itself. Super helpful and he spend a lot of time with us test driving several cars and getting the best deal possible I think Lexus sells itself. Super helpful and he spend a lot of time with us test driving several cars and getting the best deal possible More

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The sales manager and Tyler were honest, upfront and dependable. The finance manager was polite and did a great job of communicating our options. The tech guy was a wonderful addition to the process. He dependable. The finance manager was polite and did a great job of communicating our options. The tech guy was a wonderful addition to the process. He couldn’t have been nicer or more patient More

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This dealer owes me money! I purchased a $70,000 car from them with an “out the door agreed upon price”. They could not add on accessory in time so they told me to have it pu I purchased a $70,000 car from them with an “out the door agreed upon price”. They could not add on accessory in time so they told me to have it put on. It would cost $45 and the finance guy would credit that amount. He didn’t. I asked the manager where my $45 was. He said we never charged you for it! (He might not be smart enough to know my out the door price should be $45 less.). Next they told me I would not have to do anything with my out of state tags. They would handle and pay for all of that (out the door cost). Florida is now requiring I pay them $100. I told the manager…. He didn’t even reply! I never got my survey from them… guess that’s the one reason they only have good reviews! Monica Moore More

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Excellent experience from the very beginning. Madison and Fred took very good care of us! Fred answered all of our questions quickly and got us on the road in no time. Madison and Fred took very good care of us! Fred answered all of our questions quickly and got us on the road in no time. More

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Fred did a fantastic job! From start to finish, Fred made the car buying experience easy and convenient. We ordered a couple of additional of parts before the car and Fred ens From start to finish, Fred made the car buying experience easy and convenient. We ordered a couple of additional of parts before the car and Fred ensured that the car was fully ready to go when we told him we were going to pick it up. He explained the car and the benefits of the car in full detail. Madison also was an incredible help and was the first person we contacted at Lexus of Chatt. From start to finish the staff was awesome. White glove service! More

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