Maggie Arnold
Maggie Arnold at Toyota Direct

Maggie Arnold

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.5
83 Reviews
4.5

83 Reviews

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83 Reviews of Maggie Arnold

July 19, 2025

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Employee Rating

They got oil all over my drivers side inside door, I had to clean it off. They spilled oil onto my underhood. Expected way better. More

by gnec1
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Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Erika Almanza

July 11, 2025

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Service rep did not fully explain my concerns to the technician, so the technician's work did not accurately address my concerns. More

by TIM1728
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Recommend Dealer
Yes

July 10, 2025

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Employee Rating

Would love to see reps check drop box on a daily basis to service appointments More

by ezwhitty
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Recommend Dealer
Yes

Other Employees Tagged: Isatou Jahateh

July 09, 2025

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Although Toyota West was certain that my Toyota warranty would cover the repair. I took my car to Toyota Direct for my convenience. Toyota Direct was not certain that my repair would be covered so I had to More

by Jeremiah_meeks
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Recommend Dealer
Yes

July 02, 2025

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Maggie was fantastic. Answered questions and kept me updated all with a smile! Highly recommended. More

by road123321
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Recommend Dealer
Yes

June 28, 2025

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They are charging money too much for something not resonable I will not go back More

by abubeker87ibrahim
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Recommend Dealer
No

June 16, 2025

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No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
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Recommend Dealer
Yes

June 13, 2025

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Great customer service, rep was able to get me a few discounts. service was quick. coffee and bagels! More

by S.A.
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Recommend Dealer
Yes

June 10, 2025

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Simply the best. Treat you like family. Always put the customer first. Best service in town. More

by jjrodock
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Recommend Dealer
Yes

June 05, 2025

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Thank you, for taking care of my tire and alignment after the road hazard tire blowout. More

by dbacree
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Recommend Dealer
Yes
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