
Manny Alvarado
Motoring Advisors
Ferman MINI of Tampa Bay
31320 US Highway 19 N
Palm Harbor, FL 34684
Dealership Experience
1 yr, 2 mos
Industry Experience
1 yr, 2 mos
23 Reviews
Write a Review23 Reviews of Manny Alvarado
May 21, 2025
Working with Manny and Ferman Mini was a pleasant surprise. No pressure, helpful in finding me just the right vehicle, and great with following up. I love the car and feel confident my future dealin surprise. No pressure, helpful in finding me just the right vehicle, and great with following up. I love the car and feel confident my future dealings with service at Ferman will be just as seamless. More
Other Employees Tagged: Manolo Santos , Doug Radeker
May 19, 2025
Ferman Mini's sales team will say anything to get a sale. We went in to test drive a car and went over all the features extensively. One of the options most important to us was the distance managin sale. We went in to test drive a car and went over all the features extensively. One of the options most important to us was the distance managing cruise control. The test drive they take you on is just around the block with max speeds of 35 mph, but Manny showed us how to set the distance between the cars and control it from the steering wheel. We also went over this feature with the tech wizard while setting the car up. On the ride home, going at highway speeds, we were not able to engage the option. We called and talked to the tech wizard, Leah, who told us the option doesn't engage unless you're going over 70 mph. This seemed odd, but we tried again and it still didn't work. We brought the car back the next day, and all of a sudden it was our fault the car did not have the cruise control option we had requested. Turns out, that trim style only has the "regular" cruise control - which Manny all of a sudden was aware of even after admitting he thought our car had the upgraded feature the day before. Michael and Manny went to extensive lengths to blame us for the mistake, and did not offer any kind of remedy. Michael even tried baking in extra charges to cover the costs of their error. Only when our previous salesperson was back in the office (Tony) did we get help navigating the process of Ferman Mini ordering a corrected car for us. But nothing was waived or offered for our inconvenience due to their lies and omissions. Upon leaving the final time, we were told we would get a call from the regional manager within the week - it's now been almost a month and no one has reached out since we left with our corrected vehicle. We would not recommend buying any car from Ferman Mini - their sales team does not stand behind its mistakes and instead blames the customer at every stage. Customer service is dead here. More
Other Employees Tagged: Michael Stanton, Tony Beltran
May 03, 2025
Our experience with Ferman Mini was excellent. Our Motoring Specialist, Ryan George, did a great helping us with our trade, purchase and delivery. He gave us a thorough introduction to the infot Our Motoring Specialist, Ryan George, did a great helping us with our trade, purchase and delivery. He gave us a thorough introduction to the infotainment system. Ryan was so great we ended up buying a 2nd Mini while we wait on the one we ordered in March. More
Other Employees Tagged: Ryan George, Manolo Santos , Aaron Cox
April 11, 2025
Manny Alvarado was exceptional! Very respectful, knowledgeable. I appreciate that Ferman Mini gives their sales people the capability of making a deal without playing the "bring o Very respectful, knowledgeable. I appreciate that Ferman Mini gives their sales people the capability of making a deal without playing the "bring over the Sales Manager " game. I was not looking forward to the process of buying a new car, but Manny and Ferman made it enjoyable. More
Other Employees Tagged: Manolo Santos, Scott Douglas
March 28, 2025
Ferman Mini of Tampa Bay has the best customer service anywhere! I am always respected and get the best answers from anyone on the staff from sales to maintenance and even management. anywhere! I am always respected and get the best answers from anyone on the staff from sales to maintenance and even management. More
Other Employees Tagged: Ryan George, Manolo Santos, Joe Cleaver, Matthew Maynard, Courtney Devine
March 22, 2025
customer service was excellent and individual and personal attention was much appreciated. We will return to many of Tampa Bay. This is our second purchase and we are equally as pleased. Thank you ve personal attention was much appreciated. We will return to many of Tampa Bay. This is our second purchase and we are equally as pleased. Thank you very much. More
Other Employees Tagged: Bob Annis, Manolo Santos , Leah Greenfield - Genius squad - Excellent!
February 07, 2025
We had a great experience buying our new Mini. Tony in sales was professional and knowledgeable about the car. Scott in finance was efficient and really easy to work with. The icing on the cake ca Tony in sales was professional and knowledgeable about the car. Scott in finance was efficient and really easy to work with. The icing on the cake came when Genius, Leah Greenfield took us through a familiarization of our car. Leah is superb at her job. More
Other Employees Tagged: Scott Douglas , Tony Beltran , Leah Greenfield
January 31, 2025
I am pleased at the lengths that the personnel at Ferman Mini went in order for us to achieve a mutually agreeable decision in the leasing of my new Mini Cooper S. Both Manuel and Manny were pleasant and Mini went in order for us to achieve a mutually agreeable decision in the leasing of my new Mini Cooper S. Both Manuel and Manny were pleasant and helpful throughout the process, and I am content with the outcome. More




