Manny Alvarado | Page 3

We had a great experience with Ferman Mini to trade in our car and get a brand new Mini Copper S in the exact color combination we wanted. They kept updating us on the new car delivery time. Manny and Tim our car and get a brand new Mini Copper S in the exact color combination we wanted. They kept updating us on the new car delivery time. Manny and Tim went above and beyond to deliver the right car for us. Our car order were on it's way from Europe and the ETA was like the second week of January but they got a car with same configuration and with a better sound system and they called us first if want to check that one out. We got a good deal on it so we got my wife's dream car way earlier than what we expected. We also received an excellent service from Joe in the finance department and got significant assistance navigating in the different package choices to get the right one that fits for our needs. More

by antal.horvath74 Verified Customer Verified Customer

Report | Print

Very friendly service. The entire mini and BMW staff were welcoming and friendly. They answered all of our questions and concerns. The entire mini and BMW staff were welcoming and friendly. They answered all of our questions and concerns. More

by dawnwilley1 Verified Customer Verified Customer

Report | Print

They've helped me get every single vehicle I've owned over the years and it's an easy and enjoyable experience every time. No matter what staff member I'm interacting with, they're friendly and helpful. over the years and it's an easy and enjoyable experience every time. No matter what staff member I'm interacting with, they're friendly and helpful. More

by jreiersen256 Verified Customer Verified Customer

Report | Print

Courtney, Matt, and Paul are always a great help at the MINI service department. There is no place I rather take my MINI Cooper to. MINI service department. There is no place I rather take my MINI Cooper to. More

by abigailn5 Verified Customer Verified Customer

Report | Print

Matthew Maynard was so very personal, but yet professional, in my dealings recently. He is much appreciated! And Lisa was very helpful, as well. professional, in my dealings recently. He is much appreciated! And Lisa was very helpful, as well. More

by wanduhful Verified Customer Verified Customer

Report | Print

Manny was very knowledgeable, helpful, and patient throughout the entire process and the entire staff was professional and friendly. throughout the entire process and the entire staff was professional and friendly. More

by ENIDMMIRANDA Verified Customer Verified Customer

Report | Print

EXCELLENT EXPERIENCE on our purchase! !! We shopped several dealers after deciding on the 25 Mini Countryman S ALL4 and gave Ferman Mini our best deal to beat and Santos the Sales Mgr who !! We shopped several dealers after deciding on the 25 Mini Countryman S ALL4 and gave Ferman Mini our best deal to beat and Santos the Sales Mgr who we worked with was able to get to the number we needed so we closed the deal. We also worked with Dallas in sales who kept us posted on the progression of our deal from start to finish. I scheduled pickup and Dallas was off so Manny in sales handled the delivery and took care of me and given we live in North Fl wanted to get in and out given its a 4.5 hr drive one way which he efficiently handled. I also want to give Jeff in finance kudos as he had a pleasant surprise when we were doing the paperwork and let me know we got a better finance rate @ 3.49% from the 4.49% we got initially approved on. We HIGHLY RECOMMEND YOU GIVE Santos and his team your best deal to beat you will be thankful you did!!! We were so happy to welcome our new SUV daughter Agatha to our family and yes we name our vehicles!!! We will refer family/friends on their auto needs as well as our future needs!!! We also want to let everyone at the dealership as well as affected areas know that our PRAYERS/THOUGHTS are with you as the storm approaches please stay safe!!! More

Report | Print

Sara was amazing! She was very fun and upbeat and just an absolute pleasure to work with. Everyone there was very kind and helpful. She was very fun and upbeat and just an absolute pleasure to work with. Everyone there was very kind and helpful. More

by alisa.nelson27 Verified Customer Verified Customer

Report | Print

Very good client service experience, agile with the car loan approval and the car delivery on a timely manner loan approval and the car delivery on a timely manner More

by afbarreto72 Verified Customer Verified Customer

Report | Print

The team leading us through our purchase of the 2024 Countryman, Manny, Manolo, Leah and Aaron, was first rate, they were patient answering all our questions and thoughtful in meeting our needs in this Countryman, Manny, Manolo, Leah and Aaron, was first rate, they were patient answering all our questions and thoughtful in meeting our needs in this long distance transaction. They took good care of us both before and after the sale. Thank you! More

Report | Print