Marco Valenti

We had no dealings with A. Aimer. Everything was handled by Dave in service who was excellent; he keep the process going smoothly. Our car was totaled by our insurance company Aimer. Everything was handled by Dave in service who was excellent; he keep the process going smoothly. Our car was totaled by our insurance company and we subsequently leased a 2025 Toyota Corolla Cross. The sales person was very good as was Marco Valenti in finance. We also would like to express our appreciation for the shuttle driver who was very courteous. We were able to complete all our business in one afternoon and drive home in our new car. One suggestion: having pictures by the names would help identify who we dealt with. In particular, we don't recall the name of the sales person who assisted us. We think it was Emily. Overall, a very positive experience. More

by CAROLREINSON Verified Customer Verified Customer

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I had a wonderful experience with David and Marco! They were patient and so helpful. I have already recommended Toyota of Scranton to anyone I know who might be in the market for a car! I haven’t had They were patient and so helpful. I have already recommended Toyota of Scranton to anyone I know who might be in the market for a car! I haven’t had a service appointment yet so I can’t comment on that. Thank you! More

by M_SHIMKUS Verified Customer Verified Customer

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I have been doing business with Scranton Toyota for sometime now and they have always been very friendly. sometime now and they have always been very friendly. More

by BISIGNANIJ Verified Customer Verified Customer

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Friendly, helpful, and caring. I was apprehensive about getting a new car and everyone was very helpful through the whole process and I was able to leave knowing I was upgrading to I was apprehensive about getting a new car and everyone was very helpful through the whole process and I was able to leave knowing I was upgrading to a more safe and modern vehicle. Trade in process was a breeze and service was impeccable. More

by AKOBESKY Verified Customer Verified Customer

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Process was easy service was excellent staff was top notch very helpful will be using toyota again notch very helpful will be using toyota again More

by DNOVAK207 Verified Customer Verified Customer

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Very satisfied with everyone at the dealership especially Tyler in sales and Jonathan in service. I'm not sure who Alan is. Tyler in sales and Jonathan in service. I'm not sure who Alan is. More

by JRATAY55 Verified Customer Verified Customer

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I can’t say enough good things about this place. 5 star service all around, and I’ve bought enough new cars to know a good experience from someone who is just trying to make the sale. The way they 5 star service all around, and I’ve bought enough new cars to know a good experience from someone who is just trying to make the sale. The way they took care of my family and my needs through the whole process was exceptional. Starting with my salesman Jordan Printz, who responded to everything that I asked with a want to help, and a no nonsense, straightforward approach toward the options that would benefit me, versus the unnecessary. He ran me 4 quotes on different trucks without me ever feeling like it was a hassle. Two young kids waiting at home, and the sale was after hours, never made me feel like I was being rushed. Thank you Jordan. Marco Valenti, the finance manager….cant say enough good things about this man, he’s handled all my purchases through Toyota of Scranton for it feels like almost a decade. He knows me by name and remembers when I fibbed about “not trading this car in for awhile”. He’s exceptional at what he does, seemless paperwork as always, and a great personality. Looking forward to dealing with him on the next go ‘round. And yet another member of the team that needs recognition, Richard LaRussa, the Finance Director. You could not ask for a nicer human being. From helping me add protections for my new truck, to providing meals for dinner for my family of four, just because he knew we were there for awhile and wanted to make supper easy on us and that the kids bellies were full. I’m writing this long review because I hope it falls into the right hands at Toyota of Scranton…and just to add a little story that deserves accreditation…I had my last vehicle serviced at Toyota recently and was dropped off to pick it up after hours, where the key was never left in it. It was a touch past 8:00 PM. the only person in the building working was Richard. I knocked on the glass window to ask if maybe he could see if the key was left inside. He brought me inside, helped me look for well over an hour, calling multiple people, trying to help any way he could. I told him it wasn’t a big deal, I’d have my wife come with the other key. He offered me a drink and an apology which wasn’t even necessary since he was doing me such a great service. She picked me up and we went home. 8:00 AM next morning there was a porter with my key at my front door… I live roughly 28 miles away! Rich took care of everything, and they even sent a $50 gift card in the mail to cover my wife’s fuel. Tell me what other dealership has done that for you. These gentlemen are class acts, and worth their weight in gold. Moral of this novel….use them for your vehicle purchases, you won’t be disappointed. More

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Salesman was great, never too pushy. Finance department was too fast in my opinion. Felt like they were in a hurry or wanted to get something by on me. I wasn’t in a rush but felt like t Finance department was too fast in my opinion. Felt like they were in a hurry or wanted to get something by on me. I wasn’t in a rush but felt like they were when it came time to sign and initial paperwork. Nice guy and good at what he does. More

by JSKISCIM54 Verified Customer Verified Customer

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Toyota of Scranton is the best dealership we have ever been to. Hands down. Our dealer Doug Stahl is cool calm and extremely knowledgeable. Marcos is very experienced and efficient. been to. Hands down. Our dealer Doug Stahl is cool calm and extremely knowledgeable. Marcos is very experienced and efficient. More

by madge45 Verified Customer Verified Customer

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They have helpful and knowledgeable staff. Their prices are tough to beat along with their honesty. I would definitely go there again. Their prices are tough to beat along with their honesty. I would definitely go there again. More

by J. Regina Verified Customer Verified Customer

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