Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker | Page 14

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,467 Reviews
4.8

1,467 Reviews

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1467 Reviews of Mark Baker

February 22, 2026

Dealership Rating
Employee Rating

Good through service, good waiting room, everyone was professional and polite. It's nice being in the original service section again, didn't care for the location on the other side of the dealerships . More

by Mbhc2
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

February 22, 2026

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Employee Rating

They kept me informed on status of work on my vehicle and was done in time More

by MSMITH6852
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Recommend Dealer
Yes

February 20, 2026

Dealership Rating
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The dealership has been outstanding since I started working with them in 2017. I did not work with Mark until the end of my visit, but he did well as he also did at other times. Melissa did most of the More

by tarternita
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU

February 19, 2026

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The customer service leaves much to be desired. At least for my rep. I would request someone else in the future More

by FROGAN915
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Workmanship
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Recommend Dealer
No
Mar 04, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVRAHY@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 19, 2026

Dealership Rating
Employee Rating

Everything went well. Mark is always professional, friendly, helpful. This was 2nd time they looked at my temperature gage & still couldn't fix it. Should have given a rat More

by TANA_THOMAS
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

February 19, 2026

Dealership Rating
Employee Rating

Knowledgeable and relatively quick They found nothing wrong and didn't charge me. The waiting room was comfortable More

by Mamaski
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

February 18, 2026

Dealership Rating
Employee Rating

Did regular maintenance and free dealer services Mark helped out process as much as possible More

by DDLANKENSHIP
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

February 18, 2026

Dealership Rating
Employee Rating

Even though I had an appointment, my wait time was much longer than promised. Also, once the vehicle was done, it took even longer for the paperwork to get done. More

by Jenn S
Recommend Dealer
No

Other Employees Tagged: Mark Baker

Mar 04, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

Jenn. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVRAHY@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 17, 2026

Dealership Rating
Employee Rating

Over satisfied, was a little disappointed that they did not top of the fluids during my oil change. So, had to after checking my oil leave before my out of town trip. More

by mpuckettfamily97
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

February 17, 2026

Dealership Rating
Employee Rating

Melissa knows me and treats me great. She takes great care of my car, and keeps me informed of the progress. I only wish Southern Team had snacks. More

by MURRAYR64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU

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