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Mark Brookins
47 Reviews
Dealership Experience
12 yrs, 9 mos
Industry Experience
12 yrs, 9 mos
47 Reviews
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47 Reviews of Mark Brookins
August 31, 2025
I considered myself as a family of Hyundai because I bought my retirement car which I’m 100 percent satisfied on my car that I chose since 2013 Santafe and they always take care my car on any simple pro bought my retirement car which I’m 100 percent satisfied on my car that I chose since 2013 Santafe and they always take care my car on any simple problem might have, on oil change, ordering parts , updated me on upcoming issues to make sure my car is good condition always and important thing the stuff are very supportive especially Brandon! I definitely recommend Hyundai company. God bless you all! More
by Herminia Bodison
Verified CustomerOther Employees Tagged: Jessie Beals, Wayne Marc Cravey, Dawson Morris, Dennis Pagtakhan, Joshua Shook, Travis Richardson, Brandon Rose, Dylan Conge, Neiman Gibson Jr
August 08, 2025
Excellent sale and service staff. Good support even after sale. Enjoying getting acquainted with the new car. Good support even after sale. Enjoying getting acquainted with the new car. More
by MEWOLBERS
Other Employees Tagged: Anthony Mingus, Brandon Rose, Ryan Ollis, Sean Breuer
April 07, 2025
Great customer service with both of the guys. Mitch was learning finance which was pretty cool how patient Ryan was with him. Mitch was learning finance which was pretty cool how patient Ryan was with him. More
by KLSYPHILP907
Other Employees Tagged: Chris Schmidt, Dana Clendenen, Mitchell Trudell, Ryan Ollis
February 22, 2025
The rating is 99% for Hyundai corporate who open, deal with serious claims and 1% for the Dealership. Dealer gets a 2-3 star, corporate gets a minus 11-12 rating!! This was the most horrible experience with serious claims and 1% for the Dealership. Dealer gets a 2-3 star, corporate gets a minus 11-12 rating!! This was the most horrible experience I’ve ever had by far! It cost me hundreds of dollars and many many hours of anguish to say the least. And not just me, because of what I was going through, dealing with, many other people now have an anti Hyundai taste in their mouths. I’d appreciate someone with some serious clout giving me a call to hear my side of the story. More
by jackienorvell
December 26, 2024
It was hard to get through to the service center to get a ride back to the dealership. If you miss their call, it could take hours to get a hold of someone. I do not like the text option at all. ride back to the dealership. If you miss their call, it could take hours to get a hold of someone. I do not like the text option at all. More
by Mbyrd
December 11, 2024
Great costumer service, was very professional. Overall great place to buy a car, I was amazing by the communication. Overall great place to buy a car, I was amazing by the communication. More
by ODIBBA
Other Employees Tagged: Wayne Marc Cravey, Felipe Soriano-Sosa , Jason HESS
October 24, 2024
The dealership is Awesome Everytime I visit, no problems. Timing could be better on appointments. Timing could be better on appointments. More
by upperone49
Other Employees Tagged: Hayden Baker
October 21, 2024
Overall service especially the front desk people who are very courteous and kind and overall service was outstanding very courteous and kind and overall service was outstanding More
by Emendes
Other Employees Tagged: Christian Diaz, Hayden Baker , Jason HESS
September 06, 2024
I just want to thank for checking my engine and kept it for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry ( for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry (name)) the only lady with him who does outstanding job greeting people with smile, courteous, kindness that people want to see as first entering your Lithia office. I thank you workers in the back who does good job also fixing cars. I can see great changes in Lithia with new managers from before. My utmost sincere Thank you for all you all do. Sorry I do not know the names of all workers but you are marked as high scores More
by Emendes
Other Employees Tagged: Ian Chase, Chris Schmidt, Wayne Marc Cravey, Cameron Kerns, Christian Diaz, Elizabeth Strickland, Joshua Shook , Jason HESS, Jessica Konstantynowicz
August 23, 2024
I don’t have any complaints. and you were polite any respectful!:):) vary satisfied thank you and you were polite any respectful!:):) vary satisfied thank you More
by Imark watts
Other Employees Tagged: Kevins Mercedes , Jason HESS
