Mark Clouse | Page 3

First time at this dealership and really had a positive experience. Staff were knowledgeable and friendly. Appreciated the wonderful help from Karisa! experience. Staff were knowledgeable and friendly. Appreciated the wonderful help from Karisa! More

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Russ was very helpful and kind throughout the whole process! This was my first time buying a car and I felt very reassured and comfortable. process! This was my first time buying a car and I felt very reassured and comfortable. More

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I have never been treated better by any other dealership in all of my life. I have leased my last seven cars, so every 2 to 3 years I have been dealing with different car dealerships and this has been my be in all of my life. I have leased my last seven cars, so every 2 to 3 years I have been dealing with different car dealerships and this has been my best experience yet! From every aspect of the dealership and staff, I have been treated as if I were the queen! I went in and purchased the car on my own without my husband and was never pressured by the sales person or the finance manager to do something that did not fit my needs. They worked with me until we came up with a mutually agreed amount, and they gave me a wonderful deal on my trade-in. They have spent time with me, walking me through the dealership, introducing me to the service manager, and made sure I understood how to operate all of the features of my car more than once. Their communication with me has been tremendous, and I have never been made to feel more special by any other company than the staff of Ed Martin Shadeland has made me feel. I loved every one that helped me get into my beautiful new car and I feel confident they will continue this great service even after my purchase! I cannot say enough good about Ed Martin Shadeland! More

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The salesman was very helpful and made sure he answered all my questions and concerns. Everyone I dealt with was courteous and helpful. I did not feel pressured by anyone. They were all courteous, helpful, all my questions and concerns. Everyone I dealt with was courteous and helpful. I did not feel pressured by anyone. They were all courteous, helpful, and professional. More

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Ed Martin is the best dealership in Indianapolis. Excellent customer service. They truly care about people. They Cater to your needs. Excellent customer service. They truly care about people. They Cater to your needs. More

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Ed Martin Nissan Indianapolis is the best! ! Karisa, my sales consultant gave me a Peace of mind. Her friendly kind spirit helped me through the whole process. She took the time to explain e ! Karisa, my sales consultant gave me a Peace of mind. Her friendly kind spirit helped me through the whole process. She took the time to explain every detail of My sales experience. More

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Karisa was wonderful to work with on a tight time line! She went out of her way along with the rest of the staff at Ed Martin and made a smooth transaction for us. We would totally drive the 100 miles agai She went out of her way along with the rest of the staff at Ed Martin and made a smooth transaction for us. We would totally drive the 100 miles again to do business with her! More

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Jojo such a great seller, she has such a good attitude and she will make you feel welcomed. She made sure my vehicle was in good shape before closing the deal. and she will make you feel welcomed. She made sure my vehicle was in good shape before closing the deal. More

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Amazing staff and it felt like family. Whole experience was made easy. Every department made the experience easy. Whole experience was made easy. Every department made the experience easy. More

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I love being apart of the Ed Martin family. I have never had a bad experience with the dealership and have enjoyed working with Ken on my second car purchase with him. I have never had a bad experience with the dealership and have enjoyed working with Ken on my second car purchase with him. More

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