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Mark Dwyer
Mark Dwyer | Page 2
Service Advisor
Oakbrook Toyota In Westmont
550 East Ogden Ave
Westmont, IL 60559
116 Reviews
I am recently engaged and very excited to take this next step in my life and growing a family of my own beyond our one-eyed cat, Rizzo! I enjoy golfing, playing softball and pretty much anything outdoors. I come from an extensive customer service background, so the most important thing to me is creating a great and easy experience for all of my customers, and breaking the stigma of what it means to be a salesman!
Read moreDealership Experience
7 yrs, 8 mos
Industry Experience
7 yrs, 8 mos
Languages Spoken
English
116 Reviews of Mark Dwyer
January 25, 2023
Always the best service, all dealerships should follow what OakBrook Toyota does to take care of their customers!!! You are all the best! what OakBrook Toyota does to take care of their customers!!! You are all the best! More
by MICHAELPUTNAM
Verified CustomerOther Employees Tagged: Vik Patel, Nate McGhee
January 16, 2023
Wanted me to pay 2k for services not needed, stated I needed my water hose replaced. Went to local mechanic. Did not need any services done. Toyota service is trying to scam women and are succeeding 95% needed my water hose replaced. Went to local mechanic. Did not need any services done. Toyota service is trying to scam women and are succeeding 95% of the time. This is appalling. More
by migle98
January 15, 2023
I was on time for a 10:00 am appointment and was checking out around 12:00 pm noon (or thereabouts). This is my first time at this Westmont dealership. I finally was given some information on the status of out around 12:00 pm noon (or thereabouts). This is my first time at this Westmont dealership. I finally was given some information on the status of my battery literally just before 11:28 am but only after I texted my service person to inquire about a status. I certainly did not expect to stay there that long to have my battery replaced. I guess, all in all, it would have been nice to be told up front how long a wait for this would possibly be as I scheduled it as a "waiting" customer. I also did not expect to find out that if I paid via a credit card that I would be responsible for an additional percent charge because I chose to pay this way. So, be prepared to either pay by cash, check, or debit card if you don't want an additional fee added on to your total. Mark was a pleasant Service Member and I appreciate that they honored the price I was given via the phone the previous day when I called to inquire before making my appointment. More
by egleliutkute
January 14, 2023
Excellent service. Received my car earlier than expected. John is always fabulous to work with. Received my car earlier than expected. John is always fabulous to work with. More
by FITNFUNFAM
Other Employees Tagged: John Scambiatterra
January 10, 2023
Sharing a smile is a free charity. Some staff members are rude, unwelcoming and dismissive. Some staff members are rude, unwelcoming and dismissive. More
by ANSERAZIM
Other Employees Tagged: John Scambiatterra, Steve Kendle
January 10, 2023
Very easy and pleasant experience. Mark Dwyer was very professional, friendly and super easy to deal with. I do appreciate all help and quick communication Mark Dwyer was very professional, friendly and super easy to deal with. I do appreciate all help and quick communication More
by EWELINA
January 07, 2023
Very nice dealership , every one very friendly , and worked with me to find the right car for me worked with me to find the right car for me More
by BLACKHAWKS09
Other Employees Tagged: Greg Zay, Jim Robertson
December 30, 2022
Mark checked me in and he was wonderful. I was upset because I had a 1:30 appointment, all I needed was rotate tires, check fluids, breaks etc. , but I waited for over 2 hours. I would expec I was upset because I had a 1:30 appointment, all I needed was rotate tires, check fluids, breaks etc. , but I waited for over 2 hours. I would expect that without an appointment, but not with an appointment. More
by PAMNV50
December 26, 2022
Very friendly customer service, answered all my questions, checked and updated my car. Very pleased with service. questions, checked and updated my car. Very pleased with service. More
by JURPALIS
Other Employees Tagged: Vik Patel, Brian Gedrimas, Nate McGhee, Leonid Sayenko, John Scambiatterra, Mario Galang, Alap Thaker, Steve Kendle, Jeff Reppen
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