Mark Sonn

Nazrul was amazing to work with. He worked diligently to make sure I was satisfied with everything, stayed late past opening hours, and was extremely flexible. He answered any questi He worked diligently to make sure I was satisfied with everything, stayed late past opening hours, and was extremely flexible. He answered any questions or concerns I had right away and I couldn’t be more satisfied with my new car! I would recommend him to anyone! More

Report | Print

It was my pleasure to lease a car from Joe Feng here at BMW of Catonsville. His professionalism and attention to detail were pivotal in helping me understand the deal I was making. Furthermore, he was alwa BMW of Catonsville. His professionalism and attention to detail were pivotal in helping me understand the deal I was making. Furthermore, he was always prompt to answer my questions over the phone, and he kept me updated on the status of my vehicle. When it came time to sign papers, Mark Sonn took great care to ensure that I understood my options for additional coverages. I would love to come back to purchase a future car for myself or my family. More

Report | Print

They are very responsive. Calls get returned and questions addressed by someone that has the ability to resolve the matter. Calls get returned and questions addressed by someone that has the ability to resolve the matter. More

Report | Print

Steve Y. was terrific. He understood the importance of my gut feelings about the car buying experience - did it bring me comfort and joy? Was I happy driving was terrific. He understood the importance of my gut feelings about the car buying experience - did it bring me comfort and joy? Was I happy driving it? He was pleasant and professional throughout the process and made sure to move things along so we didn’t have to sit around waiting unnecessarily. More

Report | Print

What a great experience with BMW of Catonsville! Brittany was wonderful- she knows BMWs and answered all my questions. My work schedule is intense, so she made sure she could accommodate my time to Brittany was wonderful- she knows BMWs and answered all my questions. My work schedule is intense, so she made sure she could accommodate my time to test drive a number of models. Never any pressure; she wanted to ensure I would be happy with my choice. The whole experience and team at Catonsville were stellar. Thank you- I love my new BMW! More

Report | Print

For the last 20 years I’ve purchased all my cars from carmax, since one bad experience with a dealership that left me traumatized by then pressure they put on me. I have to say, BMW of Catonsville prov carmax, since one bad experience with a dealership that left me traumatized by then pressure they put on me. I have to say, BMW of Catonsville proved to me that not all dealerships are like that. I am sorry pleased with the service that I’ve received in the purchase for my daughter’s car. Not only Nakia Spencer and Athina Batis made it possible for me to purchase the car I wanted for my daughter but, also respected my time as I let them know that I had a meeting to attend that day. They expedited the process to get me out in time for my meeting. I am definitely recommending the whole team that worked with me in this deal. I am hoping to do business with them in the future More

Report | Print

Knowledgeable, friendly, accommodating, helpful, professional, upbeat, enthusiastic, prepared, straightforward, timely, kind, intelligent, caring, down to earth professional, upbeat, enthusiastic, prepared, straightforward, timely, kind, intelligent, caring, down to earth More

Report | Print

Quick and painless. Jae Lim was very knowledgeable about the vehicle and services BMW provides. Jae Lim was very knowledgeable about the vehicle and services BMW provides. More

Report | Print

Benn Edwards and Mark Sonn were professional, honest, patient, and very easy to work with. I never felt any pressure along the way and would absolutely recommend Benn, Mark, & Catonsville BMW again and a patient, and very easy to work with. I never felt any pressure along the way and would absolutely recommend Benn, Mark, & Catonsville BMW again and again. Thank you both so much for making the whole process so seamless! More

Report | Print

I’ve purchased several cars over the years and Jae Lim is one of the best salesman I’ve ever had! He should be cloned so there could be more than one Jae! one of the best salesman I’ve ever had! He should be cloned so there could be more than one Jae! More

Report | Print