Mark Sonn | Page 3

Mr. Blackwell's customer service skills and, professionalism are beyond approach. He had me sold after 5 minutes. I have to admit this was not my first choice, but I am glad that I changed my mi professionalism are beyond approach. He had me sold after 5 minutes. I have to admit this was not my first choice, but I am glad that I changed my mind and walked in the door. The way this team treated me made me feel like I was part of the team too, instead of a customer, outstanding job gentlemen. Before I wrap it up, I must say something about Mark, the finance manager, he the greatest finance manager on the planet. Thank you again. More

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My sales person Korey was not only an honest, welcoming and friendly, but his knowledge of the car and the technology was super impressive. I was very impressed by the 'after care' - which included an inv and friendly, but his knowledge of the car and the technology was super impressive. I was very impressed by the 'after care' - which included an invite back for training. This was my very first EV. Everybody from the finance person to the folks who bring your car were great. And, of course, I love my new BMW. More

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Howard Moon was very efficient and knowledgeable about the vehicle and offered good advice. Mark provided good advice about financing and warranty items. I would buy from theme again. the vehicle and offered good advice. Mark provided good advice about financing and warranty items. I would buy from theme again. More

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Catonsville BMW was a pleasure to work with in the purchase of a used vehicle they had on their lot. I received quick and very professional communication from Jae Lim, my salesperson. Jae followed u purchase of a used vehicle they had on their lot. I received quick and very professional communication from Jae Lim, my salesperson. Jae followed up with all of my questions and worked to make sure the purchase time, typically a long drawn out event, was as quick as possible. Within 24 hours of taking the vehicle home I had a small issue and he immediately got me scheduled to support and remedy my concerns. The dealership team was thorough and incredibly helpful across all facets of my transaction. I will certainly use them again myself and highly recommend them to anyone in the market for a new or used automobile! More

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I couldn't be more satisfied with the attention and professionalism I received from Howard Moon he made my buying experience truly a pleasure! Also many thanks to Anthony the to make sure everything professionalism I received from Howard Moon he made my buying experience truly a pleasure! Also many thanks to Anthony the to make sure everything was perfect on the vehicle. I will purchase from Catonsville BMW again and highly recommended Howard Moon to all. Thanks you Both ! More

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Howard Moon was extremely helpful. He convinced me into a better car that was more suitable for my life. He communicated over text which was nice, followed up, clearly walked me throug He convinced me into a better car that was more suitable for my life. He communicated over text which was nice, followed up, clearly walked me through things and helped me make it happen. Mark Sonn was also incredibly helpful and knowledgeable. I would send a friend to both of them! More

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Harold Blackwell at BMW in Catonsville was very patient, knowledgeable, and professional. He made the entire process seamless by communicating and gathering the paperwork in advance. knowledgeable, and professional. He made the entire process seamless by communicating and gathering the paperwork in advance. More

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Howard Moon was very personable, attentive, and professional with helping me select that vehicle of my choice. I would recommend him to anyone looking for a BMW. professional with helping me select that vehicle of my choice. I would recommend him to anyone looking for a BMW. More

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Ron makes the car buying process fun and transparent. He has been in the business for a long time and works harder than anyone. His dedication to clients is unmatched. We’ll be coming back to Ron for a l He has been in the business for a long time and works harder than anyone. His dedication to clients is unmatched. We’ll be coming back to Ron for a long time! More

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The staff and employees at this dealership is awesome. My saleperson was great he drove with me and was very helpful of the aspects of the vehicle i was purchasing. Harold is the MAN. I WILL BE RETURNING My saleperson was great he drove with me and was very helpful of the aspects of the vehicle i was purchasing. Harold is the MAN. I WILL BE RETURNING TO THIS DEALERSHIP FOR FUTURE PURCHASE More

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