Mark Wagner

Tom Gill Florence is a professional dealership with friendly and personable staff. I am a returning customer because I trust their service, input, and guidance. friendly and personable staff. I am a returning customer because I trust their service, input, and guidance. More

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Jake Webster was extremely helpful and made the purchase easy and the price landed where I expected it so I was very pleased. easy and the price landed where I expected it so I was very pleased. More

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The service advisor told me the new TPMS sensors on my car didn’t work, suggesting a $200 replacement. However, when I took my car to TD, the sensors were activated immediately without any issues. While I car didn’t work, suggesting a $200 replacement. However, when I took my car to TD, the sensors were activated immediately without any issues. While I’ve had positive experiences with Tom Gill in the past, this particular service experience was disappointing. More

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Avoid buying a care from this dealer, unless you like radio silence. Have called multiple times requesting help from the service center. I have tried scheduling service but no one is ever available. radio silence. Have called multiple times requesting help from the service center. I have tried scheduling service but no one is ever available. I have tried talking to someone about engine warranty and no one will pick up or return calls. Once they sell you the car, thats it. They wash their hands of you. More

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I always have a positive experience at Tom Gill service department. I always request Mark Wagner as my service adviser. He's very friendly and never tries to sell you something you don't need. I'm on my department. I always request Mark Wagner as my service adviser. He's very friendly and never tries to sell you something you don't need. I'm on my third used vehicle from Tom Gill and have recommended them to family and friends. More

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Jessika was awesome to work with and did everything she could do to make sure I was happy with my purchase. could do to make sure I was happy with my purchase. More

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I had an exceptional experience at Tom Gill Chevrolet, and I cannot thank Christian enough for his outstanding service. From the moment I walked in, he was attentive, knowledgeable, and truly made the car and I cannot thank Christian enough for his outstanding service. From the moment I walked in, he was attentive, knowledgeable, and truly made the car-buying process seamless. Christian took the time to understand my needs, answered all of my questions, and ensured I felt confident in my decision. The entire team at Tom Gill Chevrolet was friendly and professional, and I walked away feeling valued as a customer. If you're in the market for a new car, I highly recommend stopping by and working with Christian. It’s a five-star experience all around! More

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Jimmy was extremely helpful and knowledgeable and didn’t pressure or rush me in any way. He made my new car purchase a great experience. My 2024 Traverse is the 3rd vehicle my husband and I have purchased a pressure or rush me in any way. He made my new car purchase a great experience. My 2024 Traverse is the 3rd vehicle my husband and I have purchased at Tom Gill, and we highly recommend them! More

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Had issues with a sound. Stephanie and team help me figure it out and I let them know what I had to spend. They set me up to only pay for what I needed and plan to come back Stephanie and team help me figure it out and I let them know what I had to spend. They set me up to only pay for what I needed and plan to come back when I could. More

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Ryan Meinert was a pleasure to work with. I came in to pickup my Cruze that had just been serviced and to view SUV inventory. I had my two toddlers with me and he was so patient and thorough. I came in to pickup my Cruze that had just been serviced and to view SUV inventory. I had my two toddlers with me and he was so patient and thorough. I had my eye on a Traverse but walked out with a beautiful Buick that is just perfect for my family. This is my second purchase at Tom Gil and for good reason. More

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