Mark Watters | Page 3

Pleasant staff my salesman Ronald Cadet was extremely knowledgeable he answered all my questions and concerns will recommend Ronald to family and friends. knowledgeable he answered all my questions and concerns will recommend Ronald to family and friends. More

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I was going to Elmwood for many years and couldn’t say enough good things about both sales and service. They have been amazing. I moved back to MA a few years ago and tried a local Jeep dealership for ser enough good things about both sales and service. They have been amazing. I moved back to MA a few years ago and tried a local Jeep dealership for service. They tried to lie on what needed to be done and wanted to charge me $10,000 to fix the vehicle! Since I worked so well with Scott in the past, I immediately called him to tell him what happened as he is very familiar with my Jeep. I drove the 40 minutes back to have him take a look and amazingly Elmwood's team had us up and going in no time and repairs were just over $600 for an 13 year old vehicle with multiple issues! Far from the $10k quoted. In the future we plan to drive the 40 minutes to continue getting great service and feeling like a valued customer. Never again will I go to another Jeep dealer. I’ll also do a shout out to Dee-dee and Tee. Over the years they have Aldo worked with me and they are just as amazing. They are all fair, honest and don’t try to sell you on things you don’t need. They treat all customers fairly and with respect. Being a single female, car dealerships can be intimidating and I have experienced folks treating me like I’m just a girl that can be taken advantage of. Scott and team have never once made me feel this way. If I could give him 10 stars I would! More

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I recently leased a new Ram 1500 from the folks at Elmwood CDJR. The experience was fantastic. Everyone at the dealership was extremely helpful and attentive to my needs. They worked with me to find t Elmwood CDJR. The experience was fantastic. Everyone at the dealership was extremely helpful and attentive to my needs. They worked with me to find the best fitting vehicle and program to meet my needs. The staff is top notch....from the receptionist all the way up to the owner, who personally thanked me for my business. Mark, Rebecca, Ethan, Jay....thank you for a wonderful experience. Keep up the great work. More

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The best vehicle purchase experience I have had in my life. I had the perfect team at Elmwood - Wayne Bland, Mark Watters and Vinnie Asermely. I highly recommend this group. life. I had the perfect team at Elmwood - Wayne Bland, Mark Watters and Vinnie Asermely. I highly recommend this group. More

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Matt is a genuine person. He is helpful, attentive, professional and goes above and beyond to meet all needs and expectations. I am very satisfied and couldn’t have asked for He is helpful, attentive, professional and goes above and beyond to meet all needs and expectations. I am very satisfied and couldn’t have asked for a better salesman.I appreciate both him and the sales team for all their hard work in helping me find the most suitable car for me! More

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Great experience overall, Ronald was great, and Jenel was very responsive, Vinny and Mark were straight forward and honest, it made making this purchase very easy, I would highly recommend this dealership, l very responsive, Vinny and Mark were straight forward and honest, it made making this purchase very easy, I would highly recommend this dealership, low pressure, great response time, and fair pricing. More

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From the moment I stepped on the grounds . I was treated with respect. A gentleman Matt whom guided me through the grounds to show me the different options I had for my tastes..to afew men and I was treated with respect. A gentleman Matt whom guided me through the grounds to show me the different options I had for my tastes..to afew men and women that he introduced me to..whom also had guiding words...not once did I feel like a dollar sign ..in which yes I know it's about a sale..but they put that to the side while I was weighing all my options. Then I ended up at the corner lot with James ...after about an hour or more ...and afew ☕️ coffees later ...not only did I leave there with the best vehicle I've ever owed , but also made a group of ...if I my say friends that are still there if I need anything. Anyone looking for their next vehicle owes it to themselves to stop by the family at Elmwood . Thank you Matt.... More

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The Crew at Elwood was great to deal with! Starting with Rebecca, who returned my inquiry about a new Ram Truck I was looking at. She checked if the truck I saw on the internet was still on th Starting with Rebecca, who returned my inquiry about a new Ram Truck I was looking at. She checked if the truck I saw on the internet was still on the lot. To Ethan who was my sales associate. Who went with me and my family to answer all our questions and concerns. And Marcio the sales manager at Elwood, who worked with me on my trade and made sure all my discounts and rebates were put through to get the best deal we could. They worked hard to get us the right price on our truck purchase, and we never felt any pressure. Let's not forget Bill our business manager who late on a Saturday, got our plates transfer done and insurance info done, so we could take our New Ram truck home that night! They even filled the tank for us! On Tuesday Ethan sent an email follow up asking if everything was great. To my surprise I got a check engine light come on Monday morning. Ethan and Marcio got right on it! they were ready to send a flatbed to pick it up the truck and leave me a loner. I decided after talking to them, that it was safe to just drive the truck back to Elmwood as I don't work too far away. Ethan met me at the door and took the truck right back to service. They had the truck done as I waited, maybe 15 minutes! Was just a reset on the system that was needed. No problems or lights now, all is good! Great team at Elmwood! More

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Always so helpful and quick to interact with you when you walk through the door. I couldn’t have asked for a better experience walk through the door. I couldn’t have asked for a better experience More

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Very easy transaction. Professional staff. Mark, Wayne, and Vinny all provided excellent service and attention to detail. Highly recommend Professional staff. Mark, Wayne, and Vinny all provided excellent service and attention to detail. Highly recommend More

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