414 Reviews
Write a Review414 Reviews of Mary Keller
November 12, 2018
Great Service Great service and everyone was very helpful! I always have excellent service and appreciate all that Mary Keller does for me as her client. Thank yo Great service and everyone was very helpful! I always have excellent service and appreciate all that Mary Keller does for me as her client. Thank you... More
Other Employees Tagged: Karl Alvarez , Stefanie in service.
November 03, 2018
New car Excellent experience. Great customer service. Sales person was excellent. Entire team made the entire process enjoyable. I’m glad we chose Ferman a Excellent experience. Great customer service. Sales person was excellent. Entire team made the entire process enjoyable. I’m glad we chose Ferman as we received a great deal More
Other Employees Tagged: Karl Alvarez , Alex Senko
October 26, 2018
Great team Excellent attention to detail from everyone, Nick Hawk saw that all my concerns where taken care of.and Parts manager Joe Smitha coordinated my tire Excellent attention to detail from everyone, Nick Hawk saw that all my concerns where taken care of.and Parts manager Joe Smitha coordinated my tire purchase with service. More
Other Employees Tagged: Cesar Tereso, Nick Hawk, Karl Alvarez , Alan Mazur
October 18, 2018
Great car, great crew Didn't know what model we wanted to replace our old Z3, so Lamar and Mary set us up with a 2-day test drive. So glad they did, because the car we tho Didn't know what model we wanted to replace our old Z3, so Lamar and Mary set us up with a 2-day test drive. So glad they did, because the car we thought we wanted - wasn't. Mary went out of her way to put us in a car we would like, and the exact color and style just happened to be delivered while we were there! Serendipity! They prepped it and we drove it home. We love our new 430i ... and Ferman BMW! More
Other Employees Tagged: Joe Cleaver, Karl Alvarez , Phil Bennis, Lamar Lewis and Alex "the Genius" who showed us how everything works (and patiently re-explained some of it)
October 08, 2018
Making it happen is what Ferman does! If you need something done and you need it 5 minutes ago call Jamie! She always performs the impossible! Ferman BMW Service is extraordinarily accom If you need something done and you need it 5 minutes ago call Jamie! She always performs the impossible! Ferman BMW Service is extraordinarily accommodating. The entire staf is always friendly and smiling as I arrive. Once again Thank You Jamie. More
Other Employees Tagged: Brian Pelletier, Jamie Annese, Kyle Silcox, Gary Mack, Joe Cleaver, Karl Alvarez , Brian Gains, Alan Mazur, Paul Scaglione
October 01, 2018
Always courteous and efficient Always a pleasure to deal with Karl, Mary and Nick. They make it so easy to bring my car in and communication is always on point. Always a pleasure to deal with Karl, Mary and Nick. They make it so easy to bring my car in and communication is always on point. More
Other Employees Tagged: Nick Hawk, Karl Alvarez
September 22, 2018
Wow! Amazing Dealership Experience From start to finish, the Ferman team was outstanding. Treated me like part of the family. Thank you to Karl Alvarez and Mary Keller for making this From start to finish, the Ferman team was outstanding. Treated me like part of the family. Thank you to Karl Alvarez and Mary Keller for making this car purchasing experience outstanding. This is why I am a loyal customer of Ferman BMW and always will be in the future. Highly recommend Ferman for your automotive needs and especially Ferman BMW for allowing me the opportunity to own yet another Ultimate Driving Machine!! More
Other Employees Tagged: Joe Cleaver, Karl Alvarez , Phil Bennis, Alan Mazur, Toby Edward Pacuch, Jimmy Whaley
September 10, 2018
Jamie Byrd Jamie is exceptional - he’s been so accommodating and helpful we have greatly appreciated his professionalism and willingness to provide us with excep Jamie is exceptional - he’s been so accommodating and helpful we have greatly appreciated his professionalism and willingness to provide us with exceptional service. He has made our situation more bearable for sure! More
Other Employees Tagged: Jamie Byrd
September 09, 2018
Excellent sales team! This is my 3rd BMW purchase from Ferman BMW. Mary Keller is a valuable asset to Ferman BMW. My Wife and I would like to thank Mary Keller for another This is my 3rd BMW purchase from Ferman BMW. Mary Keller is a valuable asset to Ferman BMW. My Wife and I would like to thank Mary Keller for another excellent experience!! We love our new X5! Mary once again went above and beyond to make sure we got the best deal! Thank you again! More
Other Employees Tagged: Alan Mazur
September 07, 2018
Best experience! Mary Keller was amazing from the beginning to the end of our car buying experience! Now, my husband and I won’t go anywhere else! Mary Keller was amazing from the beginning to the end of our car buying experience! Now, my husband and I won’t go anywhere else! More
Other Employees Tagged: Alan Mazur

