Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
290 Reviews
4.8

290 Reviews

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290 Reviews of Mathew Povroznik

November 25, 2025

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Employee Rating

Great service and great staff, I can’t recommend them enough. They were very accommodating More

by JOEQ2
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Recommend Dealer
Yes
Nov 27, 2025

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 21, 2025

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Very friendly, very courteous let me know what's going on very soon after I drop it off. Gives me options. More

by ALLENBERNA
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Recommend Dealer
Yes
Nov 25, 2025

BMW of Westlake responded

Allen, we are very happy we could provide you with a positive experience!

November 18, 2025

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Employee Rating

Had my tire replaced, Corey was quick to order and take care of the issue . Great service and great team as always. More

by MARCELO.ORCHON
Recommend Dealer
Yes
Nov 20, 2025

BMW of Westlake responded

Marcelo, we are glad we could help!

November 12, 2025

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The service department worked quickly and efficiently to pick up my car and have it serviced. More

by srz338
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Nov 14, 2025

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

November 11, 2025

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Professional service as usual. Everyone was informative and friendly with no hiccups or surprises. It’s a pleasure to get service at bmw of Westlake. More

by NICKSTEINBAUER
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Recommend Dealer
Yes
Nov 14, 2025

BMW of Westlake responded

Nicck, we are happy to hear you had such a positive experience with our team!

November 11, 2025

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Employee Rating

The service department did a really nice job of scheduling my appointment. Matt, the service manager, also did a nice job of walking me through the results from my inspection. More

by DRDAVEM1943
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Recommend Dealer
Yes
Nov 14, 2025

BMW of Westlake responded

We are glad we could help!

November 08, 2025

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Mattwas very courteous and explained everything thoroughly. Helped work with me to prioritize what was moat important! Recommend strongly, go to Matt! More

by MSPOBIZ
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2025

BMW of Westlake responded

Thank you for your kind review; we are happy to pass along your comments to Matt.

November 07, 2025

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Employee Rating

Fixed my squeeky brakes fairly quick. Unfortunately it was very expensive, hope next repair is less expensive. More

by UNIMARK2
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Recommend Dealer
Yes
Nov 09, 2025

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

November 06, 2025

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Employee Rating

Work was done quickly. Matthew had loaner car ready for me when I dropped off my car and got me and out quickly. He kept me informed through text so I knew exactly what was More

by Ceckert4
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Service Communication
Recommend Dealer
Yes
Nov 07, 2025

BMW of Westlake responded

We are glad we could help!

November 04, 2025

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Employee Rating

Love the service given by staff! Attention to detail! Car is left clean! Communication excellent!! And we even received a video of the work and explanation! Impressive to say th More

by noelianodal
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin! Excellent as well

Nov 06, 2025

BMW of Westlake responded

Hi Noel, we are very happy to have provided you with such a positive experience!

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