Mathew Povroznik

This was our second purchase experience with Ken. We appreciate the work he put in to secure the exact car we wanted. We appreciate the work he put in to secure the exact car we wanted. More

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Cory is the best! He cares he really goes above and beyond to help customers! Love Cory! I wish it was more people like him. He cares he really goes above and beyond to help customers! Love Cory! I wish it was more people like him. More

by Brandi Roby Verified Customer Verified Customer

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They were able to isolate a rattle and correct the concern. I am very pleased. concern. I am very pleased. More

by JPAYTO08 Verified Customer Verified Customer

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I had tires shipped from Tire Rack directly to BMW of Westlake, and Matthew took care of the entire process. Once the shipment arrived, they quickly scheduled me in. I also needed spark plugs replaced on Westlake, and Matthew took care of the entire process. Once the shipment arrived, they quickly scheduled me in. I also needed spark plugs replaced on my BMW M5, and they were able to handle everything in one day. What stood out even more was the level of service. Since it was a same-day job, I didn’t need a loaner, but Matthew still arranged for one of the service team members to give me a ride home. That kind of thoughtful support goes a long way and shows why BMW of Westlake earns long-term customers. Thank you again for the exceptional service—I truly appreciate it. More

by AudiAsh Verified Customer Verified Customer

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Matt and Brittany in the service department went above and beyond! They researched all possible options and went to bat with a part vendor and BMW on my behalf. We ended up with a good resolution, that wo and beyond! They researched all possible options and went to bat with a part vendor and BMW on my behalf. We ended up with a good resolution, that would not have happened without their efforts. More

by BRIAN.KALLACH Verified Customer Verified Customer

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Always a pleasure working with Brittaney! She always carry herself in a professional manner and keeps her word. I always look forward to visiting this dealership, because I can trust her to e She always carry herself in a professional manner and keeps her word. I always look forward to visiting this dealership, because I can trust her to ensure my M4 Competition is properly maintained! More

by KevinPhamUSMC Verified Customer Verified Customer

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Helpful and caring team that keeps you informed with not just the progress but also what other needs your car may have. just the progress but also what other needs your car may have. More

by JOSHI324 Verified Customer Verified Customer

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Quick, detailed, experienced and comfortable environment. The technicians communicate precisely and the service reps ensure clarity The technicians communicate precisely and the service reps ensure clarity More

by PAGANBERMUDEZ21 Verified Customer Verified Customer

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The video technology they use to show me the problem with my car was exceptional and made a difference in my overall dealer experience. my car was exceptional and made a difference in my overall dealer experience. More

by SSOMMERS1 Verified Customer Verified Customer

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Matthew was great. He kept me up to date with what was going on with my car and was clear in explaining what was wrong and what needed to be done. He kept me up to date with what was going on with my car and was clear in explaining what was wrong and what needed to be done. More

by CATHERINEARORA Verified Customer Verified Customer

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