Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera | Page 40

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
720 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

14 yrs, 9 mos

Languages Spoken

English English

4.9

720 Reviews

Write a Review

720 Reviews of Mathew Rivera

August 02, 2023

Dealership Rating
Employee Rating

Customer service is poor! ! But when I got the service Manager she was sweet and she did take good care of me and my car…Please fix your customer service people especially the More

by shellanechambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler

Aug 02, 2023

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback and we hope to see you again.

July 25, 2023

Dealership Rating
Employee Rating

Always good service from the mechanic. We are very happy, Thank you so much for everything. More

by ARMINDAFERRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 24, 2023

Dealership Rating
Employee Rating

This dealership has very good customer service. I have always had good service from them. More

by ashfaqshareef00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 20, 2023

Dealership Rating
Employee Rating

They are prompt and helpful. I sent my daughter with the car yesterday for service and her 1st experience doing that as a new driver was great. More

by JEFFE3363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that your daughter had such positive experience at our dealership!

July 20, 2023

Dealership Rating
Employee Rating

This dealership is run efficiently by Lee Burns. I have purchased five (5) vehicles from this dealership because they give you a square deal and a solid vehicle. More

by CLAYTOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

DCH Wappingers Falls Toyota responded

Lee Burns is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

July 18, 2023

Dealership Rating
Employee Rating

Well displayed cars, friendly professional service staff. Knowledgeable sales staff with exceptional listening skills that help people purchase the car they really need. Online appointment scheduling and a More

by nabconklin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Heaton

Jul 20, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such positive experience at our dealership!

Jul 18, 2023

nabconklin1 responded

This is a great place to service your car and buy a new one!!

July 18, 2023

Dealership Rating
Employee Rating

Great dealership! I have bought 5 cars from them . Always professional and courteous. Best prices on new cars and trade ins as well More

by scottyguns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you've had such positive experiences at our dealership!

July 17, 2023

Dealership Rating
Employee Rating

Nice, clean and fast please very very knowledgeable what I was thinking of going there and maybe buying card More

by MICKEY2251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler

Jul 17, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

July 13, 2023

Dealership Rating
Employee Rating

Everyone was professional and I was kept updated as to what was being done via video More

by rb8822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 11, 2023

Dealership Rating
Employee Rating

They were amazing, they work very fast to accommodate me. Thank you Avi and company.Keep up the good work. More

by LONEYCHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Avi and our team members were able to take care of your vehicle in a timely manner!

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