Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota
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Mathew Rivera | Page 40

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
416 Reviews

Dealership Experience

3 yrs

Industry Experience

12 yrs, 4 mos

Languages Spoken

English English

4.8

416 Reviews

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416 Reviews of Mathew Rivera

March 07, 2022

Dealership Rating
Employee Rating

The work repair was completely explained throughout my visit, and I was kept informed as the work was completed More

by Debernardomark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ciarra Arias

Mar 08, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 02, 2022

Dealership Rating
Employee Rating

Prompt, courteous, and professional throughout the entire sales and service process, DCH Wappingers Falls Toyota is definitely a cut above the competition. More

by Michael Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler, Jason Gasiunas , Ciarra Arias, Evin Calderon, Allison Croshier, Alexis Dominick, Isabel Ferrer, Mike Giordano, Donna Nuesslein

Mar 03, 2022

DCH Wappingers Falls Toyota responded

Michael, we appreciate you taking the time to provide such great feedback! It's a pleasure to know you had such a great experience working with our team and we hope to see you again soon!

February 14, 2022

Dealership Rating
Employee Rating

Very polite, to the point. Explaining everything thoroughly. Great job. Safe clean environment..respectful staffing. More

by Falconnoir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership and we hope to see you again soon!

February 09, 2022

Dealership Rating
Employee Rating

I always have a great experience every time I have to get my vehicle serviced. I especially like the business work area while I wait. More

by JPDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Giordano

Feb 10, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

February 01, 2022

Dealership Rating
Employee Rating

Service was very quick and service associated were knowledgeable and very helpful with the issue my car had More

by light69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 24, 2022

Dealership Rating
Employee Rating

Always organized and service is quick. They need to have a shuttle on weekends though. More

by patrick.brennan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

January 20, 2022

Dealership Rating
Employee Rating

DCH Wappingers Falls Toyota got my oil changed and recommended a couple of services for the next service appointment. It was only a short wait time at the dealership. No complaints. More

by burnsmoose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had such a great experience and we look forward to seeing you again soon!

January 10, 2022

Dealership Rating
Employee Rating

Excellent customer service. The dealership fixed.a small hole in my tire with no charge. More

by Abby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 11, 2022

DCH Wappingers Falls Toyota responded

Abby, we appreciate you taking the time to leave such great feedback! We're so happy our team could assist you and provide you with excellent service.

December 29, 2021

Dealership Rating
Employee Rating

I was pleased with the way I was listened to and how all my questions were answered More

by GLGSTWINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Tyler

Dec 30, 2021

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We're so happy you had such a great experience working with our team and we hope to see you again soon!

December 27, 2021

Dealership Rating
Employee Rating

We were visiting from out of town and we hit something as we were driving on the highway. Another tire place said we needed a new rim but they didn’t sell them. After calling several places with no luck, the More

by Hilary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2021

DCH Wappingers Falls Toyota responded

Hilary, thank you for the excellent five-star review! It sounds like our team went above and beyond to assist you. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark. We look forward to working with you again in the future!

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