Matt Burch
Matt Burch at Jim Butler KIA

Matt Burch

Service Director

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

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4.7
111 Reviews
4.7

111 Reviews

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111 Reviews of Matt Burch

January 31, 2026

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Employee Rating

Freshly updated and modern. Great waiting room great and knowledgeable mechanics. Trust the quality of work done at this shop. More

by John P
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Recommend Dealer
Yes

January 08, 2026

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Great experience with the service department. Well Done! Good job diagnosing and getting the parts overnighted to get the repairs done timely. Thanks More

by jgilliam292
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Recommend Dealer
Yes

December 11, 2025

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The repair wasn’t done correctly and now it’s leaking oil. Very disappointed given the amount of time that it took to get the repaired done in the first place. I had to stay over an extra night. More

by anthony.schultz71
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Recommend Dealer
No

November 26, 2025

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Excellent customer service, communication, and efficiency. I always leave Jim Butler Kia happy with my service. More

by katherine_lynne
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Recommend Dealer
Yes

November 19, 2025

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She was great and explained the wait time and process along the way. Very helpful! More

by katiesmartdrum
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Recommend Dealer
Yes

November 19, 2025

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Everything was easy and quick! Customer service is always a pleasant experience. I would definitely recommend this dealer. More

by M.thompson503
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Recommend Dealer
Yes

November 19, 2025

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They specialize in their customers needs and wants. They did the work for less than expected More

by thumanm
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Recommend Dealer
Yes

November 17, 2025

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Service desk was ferry professional and very very nice and informative. And gave us a free car wash. Jim Butler employees are great to work with. More

by mjkastrup
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Recommend Dealer
Yes

November 14, 2025

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The building was clean good customer service friendly good atmosphere the work was good will come back More

by ericburt37
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Recommend Dealer
Yes

October 30, 2025

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They are always so professional, they always make sure to explain everything thoroughly. They do an amazing job! More

by tollison01
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Recommend Dealer
Yes
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