Matt Dolesh | Page 2

After online shopping and contacting several BMW dealerships, I reached Karen at Silver Spring MD and I must say she was amazing from the beginning giving me hope that I could get the X3 that I wan dealerships, I reached Karen at Silver Spring MD and I must say she was amazing from the beginning giving me hope that I could get the X3 that I wanted. I called about a used one and ended up ordering exactly what I wanted. She helped me take advantage of my military discount and told me how to get the most for my trade ultimately saving me money. Her personality was super! The manager sent follow up emails throughout this process making sure my needs and questions were being taken care of. Guen in finance went above and beyond to help get me my best options. This dealership was a 5 star plus for my experience and it all started with Karen answering my call. I highly recommend them. 😊 More

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Robert Jimenez has been the most helpful representative through this long journey of attaining my dream car. He’s easy to talk to, knowledgeable and will keep you updated throughout the entire building, sh through this long journey of attaining my dream car. He’s easy to talk to, knowledgeable and will keep you updated throughout the entire building, shipping, transport and arrival process. Will be returning for an upgrade! More

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Grant is courteous, responsive, and efficient. He is a true professional. Great to deal with and I would highly recommend him to anyone visiting BMW Silver Spring for their service needs. I have w He is a true professional. Great to deal with and I would highly recommend him to anyone visiting BMW Silver Spring for their service needs. I have worked with Ron Ptak, Joe Diss and Rachel Rhea and would extend the same praise their way as well. They make a great team in the Service and Parts department! More

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My husband called ahead to inquire about the X5. Robert assured him that I would be taken care of. Well that was an UNDERSTATEMENT!!! Above all else, I value customer- that’s what seals the deal f Robert assured him that I would be taken care of. Well that was an UNDERSTATEMENT!!! Above all else, I value customer- that’s what seals the deal for me. Team Roberto(sales) and Ms.Vargas (finance) went above and beyond to see that I was comfortable, received the best deal and rate as well as confirmed my understanding of all documents and packages for my vehicle. The epitome of customer was demonstrated. Excellence at its finest. My husband is planning to visit them again to purchase the X6. It was an AMAZING day!!! #customersforlife More

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I had an excellent experience at BMW of Silver Spring. Eric Lovo is great to work with, very responsive, and went above and beyond with any questions I had! The finance managers were also very professio Eric Lovo is great to work with, very responsive, and went above and beyond with any questions I had! The finance managers were also very professional and helpful during the purchase of my new vehicle. This was the 2nd car we purchased from here and won’t be the last. I would highly recommend this dealership to friends and family. More

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Very friendly and hard working employees here! Andre and Gen made sure the process was simple and worked hard to help me get exactly what I was looking for. Outstanding experience altogether and t Andre and Gen made sure the process was simple and worked hard to help me get exactly what I was looking for. Outstanding experience altogether and they exceed my expectations! Very honest and experienced crew here! I would definitely recommend to my friends and family! Thank you so much! More

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Great Dealership, Great customer service, and nice kind people. Desirea was amazing to work with and I would come back in an instant to buy another car with her at BMW of Silver Spring. people. Desirea was amazing to work with and I would come back in an instant to buy another car with her at BMW of Silver Spring. More

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Desiree is a star! I have purchased two cars from her in the last year. I never wasted a moment of my time sitting at her desk. When I closed on both of them I was in a I have purchased two cars from her in the last year. I never wasted a moment of my time sitting at her desk. When I closed on both of them I was in and out at no time at all. The dealership is like all other BMW dealerships including good coffee. I would definitely buy a third car from BMW of Silver Spring. More

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To say that I was extremely please with my experience at BMW of Silver Spring, and my sales associate, Scott Sohn, would be a massive understatement. This is the second vehicle purchase my family has made a BMW of Silver Spring, and my sales associate, Scott Sohn, would be a massive understatement. This is the second vehicle purchase my family has made at the dealership and our experience has only gotten better! Scott took the time to ensure that I was in the right vehicle and went out of his way to accommodate my schedule to make sure that our transaction was successful. The process of purchasing was made easy with Scott's thorough and clear explanations and the financing team's excellent job making sure that I had the right coverage for my vehicle, and the most advantageous financing plan. At no point did the experience even resemble the high-pressure environment most of us come to expect from car dealerships, and instead I left feeling respected and as though my interests had been heard and fully taken care of. 5/5 for BMW of Silver Spring and Scott Sohn himself! More

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This outstanding, professional team of BMW experts has been a big reason why this is my 2nd BMW since 2018. It all starts at the top. There is no doubt that the team at Mile One Auto Group (BMW of Silver been a big reason why this is my 2nd BMW since 2018. It all starts at the top. There is no doubt that the team at Mile One Auto Group (BMW of Silver Spring) is focused on providing the very best value when it comes to customer service and the car buying experience. Joanna, Matthew Dolesh, Andre, Delfin in service and the entire team have treated me and my family like one of theirs. Every customer I have referred has come back to let me know how uniquely special each and every one of their experiences were. If you are auto shopping remember that Value isn't always attached to price, and that people make the difference. These pro's will be able to add value to your total car buying experience, so that when you drive off you feel that your "Ultimate Diving machine", is matched by "The Ultimate Car Buying Experience". Big Thank you to the entire family of Car enthusiast and specialists at BMW of Silver Sprig and Mile One Auto Group! #theultimatedrivingmachine #BMW #Mileoneautogroup #bmwofsilverspring Sincerely, Lauren and Paris. More

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