Matt Palffy
Matt Palffy at Ken Ganley Ford Parma

Matt Palffy | Page 9

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.9
113 Reviews
4.9

113 Reviews

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113 Reviews of Matt Palffy

December 14, 2022

Dealership Rating
Employee Rating

This the 3rd. Vehicle purchased at Ganley Ford West. My service and sales have always been excellent. More

by Robert Trapp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman, Nick Feruito , Carlyle Franklin, Dave Moga, Nick Seminatore

Dec 15, 2022

Ken Ganley Ford Parma responded

Thank you for your very kind review, Robert. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford West.

Dec 16, 2022

Ken Ganley Ford Parma responded

Hi Robert, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 14, 2022

Dealership Rating
Employee Rating

I will continue to come here. The team is a pleasure to work with. I really love working with Pam!! More

by MOKNOWS22776
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2022

Ken Ganley Ford Parma responded

It's fantastic to hear that Pam provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford West!

Dec 16, 2022

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

December 13, 2022

Dealership Rating
Employee Rating

The service department was very helpful throughout my entire experience. I would go again for their services. More

by SESALTSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Dan Overman, John Ruper, Nick Feruito, Tracy Sapienza , Carlyle Franklin, Dave Moga, Nick Seminatore

Dec 13, 2022

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 26, 2022

Dealership Rating
Employee Rating

Best car buying experience I have ever had. Got a good deal on my trade and was driving off in my new Edge in less than 2 hours. My salesman and finance manager were very knowledgeable and prof More

by Jim.bruggeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito , Ben Bruggeman

Oct 26, 2022

Jim.bruggeman responded

Thank you all for the best car buying experience I ever had!

September 16, 2022

Dealership Rating
Employee Rating

After three trips one to ganley Chevy on brookpark and two to ganley Ford West not only were they not able to fix what was wrong with my vehicle under the warranty they sold me but their customer service More

by dnc1489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Morgan Gallagher , Dave Moga

Sep 18, 2022

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford West did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 16, 2022

Dealership Rating
Employee Rating

Love this dealership, would highly recommend this place for anyone looking to purchase a vehicle! More

by Bruggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito , Ben Bruggeman

Sep 18, 2022

Ken Ganley Ford Parma responded

Hi, we are so happy to read such a great review about Ken Ganley Ford West! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2022

Dealership Rating
Employee Rating

Ken Ganley dealership is a great experience ! I couldn’t have asked for a better salesman -Brandon! My husband and I couldn’t have been happier , took his time and spoke with confidence he knew t More

by MOEATIVENAN59
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ruper , Brandon Taylor-Mitchell

Aug 15, 2022

Ken Ganley Ford Parma responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 26, 2022

Dealership Rating
Employee Rating

After the experience I had with Ken Ganley Ford West. I will not be buying another vehicle from them or recommend them to anyone looking for a vehicle. The truck they sold me has a leak coming from the More

by lewis.joshryan
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mark Rezzano, Tracy Sapienza

Jul 29, 2022

Ken Ganley Ford Parma responded

Hi Lewis, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford West did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 21, 2022

Dealership Rating
Employee Rating

Pam was super knowledgeable about the vehicle I purchased. She broke things down into understandable language for me and was very patient. I would recommend Ken Ganley to anyone and Pam Koglman esp More

by Gierlachr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave this wonderful feedback for Pam and Tony. We hope you enjoy your new vehicle!

June 08, 2022

Dealership Rating
Employee Rating

The service I received for my 2015 mustang GT was absolutely great I have had it there twice for two different issues and both times the car issues were fixed perfectly Would highly recommend to fa More

by Balihai4427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Ken Ganley Ford Parma responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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