Maverick Watson
Maverick Watson at Family Hyundai
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Maverick Watson | Page 3

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
60 Reviews
4.5

60 Reviews

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60 Reviews of Maverick Watson

September 30, 2023

Dealership Rating
Employee Rating

Great service overall. Just wasn’t too happy about their valet service. Genesis claims they bring a Genesis out to you. I got a regular non Genesis vehicle and then the dea More

by CuriousG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Family Hyundai responded

Thank you for your review. We strive to make sure that all of our customers leave happy, so we are disappoined that you did not have a 5 star experience here at Family Hyundai. Please reach out if you would like to discuss further.

September 28, 2023

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Al has the hook up on window tint- I'm so glad he recommended it! My sonata looks amazing! Thanks Buddy!! More

by megg29
Sales Price Transparency
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Recommend Dealer
Yes
Sep 29, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Al met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 23, 2023

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Everything went great with my purchase and all follow up. Corey did a great job to help in every way. More

by Daniel1974laba
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo , Cory Keller

Sep 24, 2023

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Daniel, and it was a pleasure having you at the dealership. We appreciate your review!

September 09, 2023

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Awesome service department. The staff is very friendly and takes the time to go over my vehicle service requirements each time i bring in my Tucson. Although the service departm More

by coolstuff91
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 10, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 31, 2023

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Employee Rating

Dealership was straight forward about pricing and warranties. Very helpful in finding the right car for me. More

by michaeljoyce2002
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri , Christine Dewitt

Aug 31, 2023

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

August 27, 2023

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MSRP HAGGLED OVER. Communication between various members not the best. Appointments not kept by another member(notCarlos). More

by MANDEBOGAN
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Alcantar, Chris Powers

Aug 28, 2023

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 20, 2023

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The Team did a great job seeing the process all the way through and I am completely satisfied. More

by JUSTINRUPS2000
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 21, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2023

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Had a very good experience for the most part. Love the car and how it's operating, especially the great gas mileage. More

by vickijotarantino
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Robbie Watson , Jaime Mendoza

Aug 21, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

August 16, 2023

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Employee Rating

Love Family Hyundai. Any issues or concerns were always addressed immediately. Great good of people. More

by EJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson , Maurice in sales and the service manager can’t remember his name.

Aug 17, 2023

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 12, 2023

Dealership Rating
Employee Rating

Got my 3rd Santa Fe today and the experience was nothing less than amazing! PJ, Graham, Jason, Toni, Bob, and Courtney truely make you feel like family. With 3 Hyundai dealers significantly closer to me... More

by kuckelman.k2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new Santa Fe!

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