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Melissa Larios
Melissa Larios at Toyota of Lancaster

Melissa Larios | Page 10

Due Bill/ Rental Clerk

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
355 Reviews
4.8

355 Reviews

Write a Review

355 Reviews of Melissa Larios

September 30, 2024

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Employee Rating

Always a great experience. Have been going to them for over four years. Highly recommend. More

by RBN1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kiara Santos , Chanin Yescas

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Sep 30, 2024

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

September 26, 2024

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Employee Rating

Gustavo has always been great and done everything within his hands to ensure the proper repair of my 20 Avalon. Unfortunately the car keeps malfunctioning to what is not his fault but He is made sure I know More

by LESTERPELAEZ86
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: U.B. Dominguez, Gus Alatorre , Eddie was also very helpful last time I was there

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Sep 27, 2024

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

September 26, 2024

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Employee Rating

Fast repair time good customer service answered all my questions also kept me informed of the work progress More

by bobayalasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2024

Toyota of Lancaster responded

We're so grateful for your 5-star review. We strive to offer the best experience possible, and your review tells us that we're on the right path.

September 24, 2024

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Employee Rating

I enjoy the convenience of the late schedule; since there is no shuttle service available, being able to drop off and pick up the vehicle at late hours is very helpful. I was able to drop my vehicle off arou More

by benjamin melendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

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Sep 24, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

September 23, 2024

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Employee Rating

Great rep who to care of me and explain to detail. .he needs a raise More

by eddie.cst2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

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Sep 23, 2024

Toyota of Lancaster responded

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a seamless and stress-free experience with us. Your kind words serve as a great testament to the hard work and dedication we invest in each customer.

September 23, 2024

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Employee Rating

Good place to get your car serviced. Was constantly updated by my service rep. Thank you More

by alfrican75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

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Sep 23, 2024

Toyota of Lancaster responded

Thank you for your 5-star review. We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team

September 15, 2024

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Employee Rating

Best service ever, always friendly and helpful . I feel comfortable taking my car here all the time More

by SD.CRZ321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Gus Alatorre

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Sep 19, 2024

Toyota of Lancaster responded

We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

September 13, 2024

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Employee Rating

Everybody I came in contact with was very polite and attentive. My car was ready appropriately on time. More

by zermenojuanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

Toyota of Lancaster responded

We sincerely appreciate you taking the time to share with us your experience. On behalf of our entire team, thank you for allowing us to serve you

September 07, 2024

Dealership Rating
Employee Rating

The customer service representative could be more responsive when we arrive for automotive service. We sometimes wait up to 20 minutes before we are acknowledged. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Preston, U.B. Dominguez, Kiara Santos, Erick Bravo, Douglas Velasco, Gus Alatorre , Annie Vodegel, Chanin Yescas

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Sep 10, 2024

Toyota of Lancaster responded

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

September 03, 2024

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Employee Rating

Fast service, in less than two hours and I want to say thanks you for the attention More

by JPHERNANDEZ4958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2024

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

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