Melissa Larios
Melissa Larios at Toyota of Lancaster

Melissa Larios | Page 11

Due Bill/ Rental Clerk

Toyota of Lancaster

43301 12th St West
Lancaster, CA 93534

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4.8
355 Reviews
4.8

355 Reviews

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355 Reviews of Melissa Larios

September 01, 2024

Dealership Rating
Employee Rating

Staff is very professional and courteous. Enough space in the lobby to wait and have enough charging adapters More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

Toyota of Lancaster responded

We're glad to hear that you had a good experience! We'll be sure to share your kind review with our team.

August 27, 2024

Dealership Rating
Employee Rating

The took care of all standard service. But failed to offer an explanation for the surge when stopped. Almost like being tapped by a car but no one is there. So far that’s my only complaint More

by stave49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community. If you have any other issues or concerns please do visit our Service Department.

August 23, 2024

Dealership Rating
Employee Rating

Experiance was amazing. Was attended to quickly and very professional. Would come back to have my vehicle serviced again. More

by israellopez1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Toyota of Lancaster responded

We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!

August 23, 2024

Dealership Rating
Employee Rating

I like the service jus take some times too long wait for simple oil change More

by GUILLERMOCASTRO43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Toyota of Lancaster responded

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We appreciate you bringing this to our attention so we can do better.

August 23, 2024

Dealership Rating
Employee Rating

Great environment with much knowledgeable employees, kind and supportive in all areas. Will definitely tell friends who’s looking for a vehicle. More

by alalipot
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Douglas Velasco

Aug 23, 2024

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

August 21, 2024

Dealership Rating
Employee Rating

Execelent cervice I was treated with respect good splanation for my service I will recommend for future reference and service More

by luissalinas154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Toyota of Lancaster responded

We are thankful for your recommendation of our dealership. Thank you for sharing your rating with us and the community.

August 21, 2024

Dealership Rating
Employee Rating

Excellent customer service and very helpful staff and answers all my questions and concerns about maintenance More

by JTTUSCANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

August 20, 2024

Dealership Rating
Employee Rating

Fast at repairing my Toyota! Thank you for the rental car as well, no charge for me really helped me out! More

by dorie.baer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2024

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

August 18, 2024

Dealership Rating
Employee Rating

The service and safe are so kind, I will always come back they are kinnd More

by fgonzales52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: U.B. Dominguez, Erick Bravo, Gus Alatorre , Chanin Yescas

Aug 19, 2024

Toyota of Lancaster responded

Your kind words about are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to serve you again! Thanks for choosing us!

August 15, 2024

Dealership Rating
Employee Rating

Great service and very friendly. Eric was very thorough and knowledgeable. I appreciated his expertise. More

by bardalesdanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Toyota of Lancaster responded

We're so grateful that you took the time to share your feedback with us. It's our pleasure to serve customers like you. Have a wonderful day!

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