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Melissa Toole

Overview Reviews (62)

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Melissa Toole

Melissa Toole | Page 4

Service Coordinator

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.8

62 Reviews

Overview Reviews (62)

4.8

62 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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62 Reviews of Melissa Toole

December 14, 2024

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Employee Rating

I like the gmc mall of ga very friendly and l buy 5 car from Gmc from Gmc More

by NEATFREAK365

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Sami Karaki

Dec 20, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 29, 2024

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I have only had the best service sent bought this vehicle here and James has been there for me. here and James has been there for me. More

by CEG245

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: James Stecker, Brandon Cannon

Dec 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

November 23, 2024

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Good service. Very convenient and efficient. Made it easy and will use them again. Thank you Very convenient and efficient. Made it easy and will use them again. Thank you More

by BRYAN.GORMAN44

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Dec 01, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

November 23, 2024

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Friendly service, very knowledgeable and attentative. Will ask for her again on my next visit Will ask for her again on my next visit More

by JEFFAMORRISON

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Nick Rose

Nov 27, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

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Literally everything you need from a service department. Easy, fast, friendly. I love them here. Easy, fast, friendly. I love them here. More

by MARGARITA.S.VALDEZ

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: James Stecker, Christie Ledbetter, Nick Rose, Charles Prayor, Tom Floystrop , Rina Centeno, Ron Gay, Anna Rogers, Kim South

Nov 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2024

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Not the best recent experience …might be going to another location for services and future car purchasing. location for services and future car purchasing. More

by Guilbeauty97

Verified Customer

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Recommend Dealer

Other Employees Tagged: James Stecker, Christie Ledbetter, Nick Rose, Charles Prayor, Tom Floystrop , Rina Centeno, Ron Gay, Anna Rogers, Kim South

Nov 15, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (770) 872-0884 so we can work towards a solution. Thank you and have a great day.

October 27, 2024

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I came by expecting the same too busy to help dealership, and was surprised. Brandon in service assisted me with my vehicle ordeal and he basically went out his way to make sure that my . servic dealership, and was surprised. Brandon in service assisted me with my vehicle ordeal and he basically went out his way to make sure that my . service needs was meet Thank you Brandon !!! More

by Ty Gamble

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Brandon Cannon

Oct 31, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2024

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most pleasant experience! Ed was absolutely fantastic and I got my car back in less than twenty four hours!! Ed was absolutely fantastic and I got my car back in less than twenty four hours!! More

by savannahbutlin

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Sami Karaki, Ed Barnes, Brandon Cannon

Oct 28, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

October 19, 2024

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I want to thank Ed, fir all the help he has provided with getting my Truck fixed. Always kept me informed of the process. The team is great to work with. Brandon Mellissa are great people. I really love do getting my Truck fixed. Always kept me informed of the process. The team is great to work with. Brandon Mellissa are great people. I really love doing business at Jim ellis mall of Georgia More

by HERNANDEZATL1

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes, Brandon Cannon

Oct 24, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

October 13, 2024

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Horrible service, I always have a problem coming here. I bought my truck here and will not be coming back. I bought my truck here and will not be coming back. More

by DANNY18DSC

Verified Customer

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Recommend Dealer

Other Employees Tagged: Jovan Riley, Nick Rose

Oct 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.