Melissa Toole | Page 5

I think Jim Ellis GMC Buford Georgia is an outstanding dealership I had a problem with my 2024 GMC Canyon while traveling I called Charles and he told me to come right on in will take care of it and provi dealership I had a problem with my 2024 GMC Canyon while traveling I called Charles and he told me to come right on in will take care of it and provide me a loaner car to continue on to my destinations It was a great experience I will continue to get my GMC truck serviced there More

by jdtotsch Verified Customer Verified Customer

Print

Everyone is always pleasant Service is fast without a lot of waiting Appointment times are respected lot of waiting Appointment times are respected More

by deannk_2000 Verified Customer Verified Customer

Print

James went above and beyond to not only get my truck fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on poin fixed, but gave me very fair pricing. He made sure I got an Uber ride home after I left my truck wet the dealership and his communication was on point. He kept me informed every step of the way. I’m new to the area and will only be taking my GMC to James at Jim Ellis GMC for all its future needs. I’d definitely recommend them to anyone I know in need of great quality service. More

by Courtney S Verified Customer Verified Customer

Print

Are you kidding me? Service dept. Charles & Melissa are awesome!!! They made the experience smooth. Their attention and friendliness are top notch. They are the reason I Service dept. Charles & Melissa are awesome!!! They made the experience smooth. Their attention and friendliness are top notch. They are the reason I will not hesitate to trust my vehicle to them. More

by JAVYPRO Verified Customer Verified Customer

Print

Dealer ship was clean and inviting. Salesmen was knowledgeable and courteous. Had a great buying experience. Salesmen was knowledgeable and courteous. Had a great buying experience. More

by PEKARSKEJOHN Verified Customer Verified Customer

Print

Jim Ellis GMC was fantastic to work with. Very easy and seamless sales process here! Very easy and seamless sales process here! More

by scott.urbizo Verified Customer Verified Customer

Print

One lug nut came off my truck with in two days and two more were loose. Have had my truck serviced there several time each time it took way to long even with an appointment. Better to drop off and hope f more were loose. Have had my truck serviced there several time each time it took way to long even with an appointment. Better to drop off and hope for the best. More

by GLMAULDIN Verified Customer Verified Customer

Print

Very professional and timely, I was leaving for vacation straight from the service and got me in and out. straight from the service and got me in and out. More

by TBARKER792 Verified Customer Verified Customer

Print

Melissa Toole in the service department provided exceptional service. She was professional, knowledgeable, and kept me informed throughout the process. Her genuine care and attention to detail made exceptional service. She was professional, knowledgeable, and kept me informed throughout the process. Her genuine care and attention to detail made the experience seamless. I highly recommend Melissa for her outstanding customer service and dedication. Thank you, Melissa! More

by fordgt01 Verified Customer Verified Customer

Print

Had a wonderful experience with the service department as they changed the oil & rotated my tires while I completed the purchase of my awesome 2021 Buick Avenir following the end of my lease. I worked out al they changed the oil & rotated my tires while I completed the purchase of my awesome 2021 Buick Avenir following the end of my lease. I worked out all the necessary paperwork with Craig, & Ron handled the warranty agreements going forward and finished up the required ownership details. I can always depend on the staff at Jim Ellis Buick GMC in Buford to be professional, honest and friendly. More

Print