Michael Bateman

Kept me informed of service through entire service process experience. Michael was personable and efficient. Great to work with. process experience. Michael was personable and efficient. Great to work with. More

by rumdo Verified Customer Verified Customer

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Brought car in for 80,000 mile service, service done and later a tire sensor light came on . Was not on before. Wanted $220 to replace. Makes me want to buy a Chevrolet next time. later a tire sensor light came on . Was not on before. Wanted $220 to replace. Makes me want to buy a Chevrolet next time. More

by Kent123 Verified Customer Verified Customer

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Car was fixed quickly, fine job on that end. But during checkout, I was told it would be $400+ instead of the $100 deductible for my warranty and when corrected on it, the woman said she didn't But during checkout, I was told it would be $400+ instead of the $100 deductible for my warranty and when corrected on it, the woman said she didn't even look. If I wouldn't have said anything, I would've been charged way more than I was supposed to. More

by Anthony Verified Customer Verified Customer

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The automated phone system set up an appointment for my 2021 Ford Ecosport and when I arrived at Joe Machens Ford Mike informed me that no appointment was scheduled and showed me I nor the Ecosport were on 2021 Ford Ecosport and when I arrived at Joe Machens Ford Mike informed me that no appointment was scheduled and showed me I nor the Ecosport were on the schedule. He said he would try to squeeze me in and did and got my vehicle beck to me the next day. More

by kkennon Verified Customer Verified Customer

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Michael is a valuable asset for Capital City Ford. This dealership is a nice place to go for service! This dealership is a nice place to go for service! More

by Bandmanretired Verified Customer Verified Customer

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All employees where helpful and did a good job answering all of my questions thanks all of my questions thanks More

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I was very pleased with the work done. Would come back for work in the future Would come back for work in the future More

by Ed Verified Customer Verified Customer

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Michael was courteous, professional and seemed knowledgeable. My vehicle was finished in a timely manner. knowledgeable. My vehicle was finished in a timely manner. More

by JNCBUCKNER Verified Customer Verified Customer

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They took real good care of me and was very nice and kept me updated on my car kept me updated on my car More

by mysamr Verified Customer Verified Customer

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Great visit. .. Bronco malfunction was repaired and explained to us... Thanks Well,,, Thank you very very much .. Bronco malfunction was repaired and explained to us... Thanks Well,,, Thank you very very much More

by jtkidd Verified Customer Verified Customer

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