Michael DiGiovanni
Michael DiGiovanni at Audi Silver Spring

Michael DiGiovanni | Page 5

General Manager

Audi Silver Spring

3151 Automobile Boulevard
Silver Spring, MD 20904

4.7
59 Reviews
4.7

59 Reviews

Write a Review

59 Reviews of Michael DiGiovanni

November 06, 2019

Dealership Rating
Employee Rating

I received nothing short of true professionalism with kindness! I was never pressured are rushed into a decision but given the upmost respect and all the information I needed to make my decision. More

by Justonce96
Recommend Dealer
Yes
Nov 07, 2019

Audi Silver Spring responded

Justonce96, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again in the future. Best wishes, Audi Silver Spring

October 31, 2019

Dealership Rating
Employee Rating

Audi Silver Spring Is the perfect place to purchase an Audi! Very professional in every way! This is the best experience I've ever had in purchasing a car from Malik. Extremely knowledgeable, listened car More

by Adil L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Serge Calmic , Malik Hussain

Nov 01, 2019

Audi Silver Spring responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

October 11, 2019

Dealership Rating
Employee Rating

Love my car Great customer service Spencer is wonderful to work with. Great communication. Very patient. Willing to make sure customer is happy. Everyone shoul More

by Kdawes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Serge Calmic , Rob Hovey, Spence Thompson

Oct 14, 2019

Audi Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Audi Silver Spring!

October 10, 2019

Dealership Rating
Employee Rating

This is the second vehicle purchased from Audi Silver Spring. Great experience with Atanas and Michael, getting me the best deal. Also have had an amazing service experience on other Audi from Dimitra. More

by Kasmix21
Recommend Dealer
Yes
Oct 11, 2019

Audi Silver Spring responded

We are happy to hear that our team provided excellent service to you during your visit! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2019

Dealership Rating
Employee Rating

I went to Audi Silver Spring to look at a used BMW X3 and I had a great experience. I would recommend Audi Silver Spring to anybody. More

by Volkan
Recommend Dealer
Yes

Other Employees Tagged: Mike Mazak, Serge Calmic , Spence Thompson

Oct 09, 2019

Audi Silver Spring responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

October 04, 2019

Dealership Rating
Employee Rating

The BEST BESt there is I have purchased many cars in my lifetime and have never had a dealership take care of my needs like these guys. I am over an hour away and will not More

by dcandyrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2019

Audi Silver Spring responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership! Safe travels!

October 03, 2019

Dealership Rating
Employee Rating

Audi Silver Spring made it happen with Spencer Thompson who took all his time to walk me through my selection of Audi Q7. Awesome!! Thank you. More

by Livi
Recommend Dealer
Yes

Other Employees Tagged: Rob Hovey, Prashant Paul, Spence Thompson

Oct 04, 2019

Audi Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 24, 2019

Dealership Rating
Employee Rating

Great car, awesome service! Was looking to trade my Q5 for the new Q3 and even though they’re short supply and high demand, Spencer at Audi Silver Spring found a way to get me t More

by Lucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Serge Calmic , Rob Hovey, Spence Thompson

September 22, 2019

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Employee Rating

There were some hiccups in the beginning , but after bringing this to the attention of the managers and the services department, they took care of my vehicle and fixed the minor issue I was h More

by Car1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittany Flick, Evan Singham, Valentin Koretsky , Spence Thompson

Jul 02, 2019

Audi Silver Spring responded

We are sorry we have not been able to meet your expectations, especially since the review you posted at the time of purchase three months ago was favorable. At your request, we corrected a scratch that was present at the time of purchase on one trim piece by upgrading the trim on the entire car to the “Black Optics” package, at a substantial cost to us. Regarding the concern with the audio system, in order for a repair to be covered under warranty, there must be a part failure involved. We have verified that the rear speakers are functioning properly and therefore, we cannot replace/upgrade them under warranty, as you have requested. If you would like to discuss this further, please feel free to contact our Division Service Director, Jay Sponseller at 301-890-4687 or by email at jsponseller@mileone.com. Thank you.

August 27, 2019

Dealership Rating
Employee Rating

Very happy! I've been very satisfied with my Q7 and would return to Audi Silver Spring. I appreciated Brian's help with my new car and thank him for all of his he More

by patasm01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Sarecky

Aug 28, 2019

Audi Silver Spring responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Silver Spring. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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