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Michael Douglas
19 Reviews
19 Reviews
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19 Reviews of Michael Douglas
Verified Customer
July 01, 2024
Everyone was very nice, I wish they offered me an Uber or Lyft when dropping off my car unexpectedly. Lyft when dropping off my car unexpectedly. More
by CDIAZ
Other Employees Tagged: Alan Poon, James Madison, Sarah Saelee
May 18, 2024
Efficient professionals friendly good accommodate to my early arrival, and over all good service , I like it early arrival, and over all good service , I like it More
by ed3duardo
March 08, 2024
I trust them. I come often and they sort out my problems without charge. Tku I come often and they sort out my problems without charge. Tku More
by odero1
Other Employees Tagged: Nikkie Ali, Victoria Cisneros
February 24, 2024
The service was very good and I appreciated the shuttle service which was very fast service which was very fast More
by madoane
Other Employees Tagged: Victoria Cisneros, Thomas Hernandez
February 24, 2024
Very easy to schedule for my auto service. Staff members are friendly, efficient, and helpful. My auto is ready to be picked up as promised. Happy with the service! Staff members are friendly, efficient, and helpful. My auto is ready to be picked up as promised. Happy with the service! More
by lcwong586
Other Employees Tagged: Victoria Cisneros
February 16, 2024
Consistently excellent customer (and auto) service. The folks here go out of their way to ensure a great experience. My experiences here play no small part in my commitment to remain a Subaru customer. The folks here go out of their way to ensure a great experience. My experiences here play no small part in my commitment to remain a Subaru customer. More
by rickvena
Other Employees Tagged: Victoria Cisneros, James Madison, Christine West
February 15, 2024
I would like to put in a commendation for your employee Michael Douglas, who drove the shuttle today to pick me up from my home and bring me back to the service center to pick up my car, Tuesday, February Michael Douglas, who drove the shuttle today to pick me up from my home and bring me back to the service center to pick up my car, Tuesday, February 13, 2024 at approximately 1:00 p.m. While we were driving on 580 eastbound between the Bayview and Central Avenue exits, a man driving a silver BMW got behind us driving too fast. Michael was going about 60-65 in the fast lane and the man in the BMW was probably going around 80. Apparently we weren’t going fast enough because the man started tailgating, and then recklessly pulled in front of us and slowed to about 50 miles an hour while shaking his fist and giving Michael the finger. The BMW driver was obviously trying to pick a road rage fight, but Michael wasn’t having any of it. He kept the shuttle van speed steady and didn’t engage with the other driver. The BMW driver then sped off. Michael said, “he must be having a really bad day,” and we laughed about it. I was so impressed with Michael’s calm demeanor and professional driving skills that I felt compelled to share this story with you. Michael is an exemplary employee, and I’m glad he was my Shuttle Driver today. Once back at the shop, Peggy Martinez did such a good job explaining everything that had been inspected and fixed on my car, and made recommendations to get two of my tires immediately replaced, since the edges were balding. I'm getting that done today by my Tire guy, since I'm leaving for a 1,000+ mile road trip tomorrow. Overall, every employee at Albany Suburu Service Department I dealt with is friendly and professional, and best of all, laughed at my silly jokes, like: Two Jumper Cables walk into a bar, and the bartender says, "You guys better not be starting something!" :D More
by KGB.SF63
Other Employees Tagged: Peggy Martinez, Jay Parafina
February 12, 2024
Subaru always performs their duties on my vehicle so professionally. I will always recommend a Subaru vehicle to my friends. professionally. I will always recommend a Subaru vehicle to my friends. More
by YANKEEPRIDEMM77
