Michael Lugo
Michael Lugo at Sarant Cadillac

Michael Lugo | Page 16

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

5.0
263 Reviews
5.0

263 Reviews

Write a Review

Dealership Experience

7 yrs, 2 mos

263 Reviews of Michael Lugo

January 08, 2024

Dealership Rating
Employee Rating

Excellent customer service they listen and discuss problems with the customer and provide good advice to solve problems. More

by ERICAJAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Vic Castagna, Tony DiGuiseppe, Kevin Falco, ODYSSEY AROCHO , Team Maroon NAKED LIME, Joyia Roper

Jan 08, 2024

Sarant Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 07, 2024

Dealership Rating
Employee Rating

My service advisor Joe Mistretta is second to none. Every time I walk into service it’s like a family greeting. More

by ANDRELEE1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2024

Sarant Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sarant Cadillac. Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2024

Dealership Rating
Employee Rating

The sales staff has great attention to detail they made sure my wife and I were comfortable with our new Cadillac Tom Sabbatino made sure we understood all the features the XT6 came equipped with , he pa More

by claudio.dediego
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

January 06, 2024

Dealership Rating
Employee Rating

This is my second Cadillac with Eli Torres and I gotta say that it was an amazing experience, again!!!, Eli was very knowledgeable, helpful, funny and of course easy to work with. I recommend Eli to anyon More

by STABILESFASSOCIATES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Elias Torres

Jan 08, 2024

Sarant Cadillac responded

Thanks for highlighting Elias who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

December 26, 2023

Dealership Rating
Employee Rating

Great experience working with Elias. He is very knowledgeable and explains everything in great detail. He was available to answer all of our questions and in the end we felt it was the More

by eduardo10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Dec 28, 2023

Sarant Cadillac responded

Congratulations on your new Cadillac. Thanks for highlighting Elias, who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2023

Dealership Rating
Employee Rating

Great Service! He was attentive, caring, and understanding. It was the first time I ever leased a new car and he took care of all the logistics and made me feel at More

by anayad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Elias Torres

Dec 21, 2023

Sarant Cadillac responded

We're pleased to know we have been able to exceed your expectations and help you out! Thank you for the recommendation, we hope you have an amazing day!

December 19, 2023

Dealership Rating
Employee Rating

I have dealt with other dealers before and the Sarant experience was far the BEST will recommend others. More

by jackz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vic Castagna, Sal Carruba

Dec 20, 2023

Sarant Cadillac responded

Jack, we're thrilled to hear our team was above and beyond the other dealerships you have been to. Thanks for the great feedback and we can't wait to work with you again!

December 12, 2023

Dealership Rating
Employee Rating

Tom Sabbatino was great no sales pressure made us very comfortable and Michael Lugo in finance very helpful and professional and answered all our questions. Not our first purchase at Sarant Cadillac. More

by buffordt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Dec 13, 2023

Sarant Cadillac responded

Congratulations on your new Cadillac! We're happy you found our staff to be so supportive during your experience here at Sarant Cadillac. We look forward to your next visit! Take care!

December 06, 2023

Dealership Rating
Employee Rating

Excellent Service! I feel welcomed the moment I walk in and everyone is very helpful. More

by ILIANA92685
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Sal Carruba

Dec 07, 2023

Sarant Cadillac responded

Thanks for the amazing review! We're so glad you felt right at home with our team.

November 29, 2023

Dealership Rating
Employee Rating

Thank you to this best dealer Elias !!!for your professional service and great attitude! During the car buying process, they answered all of my questions in an efficient and patient manner, making More

by Lina Su
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Nov 30, 2023

Sarant Cadillac responded

Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that our team provided you with a professional and pleasant car buying experience. Your recommendation means a lot to us, and we appreciate your trust in our dealership. Thank you again for choosing us!

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