Michael Lugo
Michael Lugo at Sarant Cadillac

Michael Lugo | Page 16

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.9
244 Reviews
4.9

244 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

244 Reviews of Michael Lugo

August 18, 2023

Dealership Rating
Employee Rating

Exemplified service they are the best. Great experience. And lovely workers. Additionally area very clean. More

by grand-diva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2023

Sarant Cadillac responded

Thank you so much for the wonderful review! We strive to provide exceptional individualized service to all of our Sarant family. Knowing you are satisfied with our service is greatly appreciated.

Aug 18, 2023

grand-diva responded

The truth never hurts.

August 01, 2023

Dealership Rating
Employee Rating

A pleasure to have Eli as a salesman helping us Also a pleasure to work with Michael Luongo in Finance Thank you very Much We will be back More

by harleyweel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Aug 02, 2023

Sarant Cadillac responded

We're so glad to hear you enjoyed working with our team. Thanks for the review and we can't wait to work with you again in the future!

July 20, 2023

Dealership Rating
Employee Rating

Just purchased another XT5 at Sarant and was totally satisfied with the experience. Elias was one of the most knowledgeable salesman that I have worked with. He understood exactly what I needed and fou More

by mjc1031
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Jul 20, 2023

Sarant Cadillac responded

Thanks for highlighting some of our team members that helped make this such a positive automotive experience got you. Please do not hesitate to reach out if you need anything else. Congrats on the new car!

July 19, 2023

Dealership Rating
Employee Rating

From the moment I entered the dealership they made me feel comfortable in my environment. The receptionist was polite & professional the sales manger made me feel like family & the financial adviser the More

by A.GERONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr. , Receptionist

Jul 20, 2023

Sarant Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2023

Dealership Rating
Employee Rating

Very competent staff and management. Extremely helpful. Above all quite polite. Will recommend to all. Best Regards BLH More

by grand-diva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sal Carruba

Jul 17, 2023

Sarant Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for the recommendation, and have a fantastic day!

July 15, 2023

Dealership Rating
Employee Rating

Excellent staff, good selections on premises, convenient location, clean surroundings, prompt responses to concerns, willingness to engage in the interest of the customers’ goals. More

by carmenhellers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres, Darlene Bonilla

Jul 16, 2023

Sarant Cadillac responded

We truly appreciate you taking the time to share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. If we can help you further in any way, please let us know!

Jul 17, 2023

carmenhellers responded

I had a great experience!

July 12, 2023

Dealership Rating
Employee Rating

I have been dealing with this dealership for the past 30 years. I have had nothing but wonderful things to say about them they work with you on pricing of your new automobile and service department is nothi More

by Mazza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Thomas Sabbatino, Joseph Mistretta , Team Maroon NAKED LIME

Jul 13, 2023

Sarant Cadillac responded

We are glad to hear that you have been happy with our service department. We have a team of experienced and knowledgeable technicians who are dedicated to providing our customers with the best possible service. Thank you again and we hope you have a wonderful day!

July 11, 2023

Dealership Rating
Employee Rating

I am very impressed with the operations of Sarant Cadillac. I never felt rushed or pressured to buy, many dealerships can be pushy in their approach to make a sale. My salesman Eli Torres was very pr More

by Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 12, 2023

Sarant Cadillac responded

That's great to hear! Thank you for taking the time to let us know how we're doing. We will pass along your compliments to Eli and the rest of our team. Thank you for choosing us and we hope you enjoy your new Cadillac!

July 09, 2023

Dealership Rating
Employee Rating

It was a pleasure working with John Nassour. that’s why I returned, he’s a true gentleman. More

by Joe110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Jul 10, 2023

Sarant Cadillac responded

Joe, thanks for the shoutout. Your kind words for John are so appreciated. We're thrilled to hear he made your visit so enjoyable!

July 07, 2023

Dealership Rating
Employee Rating

Excellent service Antonio and Joe are outstanding Ty for all the help and and great customer service More

by djjaylima
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Joseph Mistretta, Elias Torres , Darling Bonilla

Jul 10, 2023

Sarant Cadillac responded

Thanks for the great shoutout for our hardworking team!

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