Michael Lugo
Michael Lugo at Sarant Cadillac

Michael Lugo | Page 17

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.9
244 Reviews
4.9

244 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

244 Reviews of Michael Lugo

June 24, 2023

Dealership Rating
Employee Rating

Sarant Cadillac was a pleasure to deal with. Told my husband I was just going to look and guess what, I came home with a brand new car, thanks to John Nassour.. More

by SIMPLYTHEBEST627
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Jun 25, 2023

Sarant Cadillac responded

Thanks for your feedback! We're happy to hear that John was helpful during your recent visit. We value your business and please let us know how we can help again in the future, and enjoy your new Cadillac!

June 23, 2023

Dealership Rating
Employee Rating

He was very kind and courteous, the work was done quickly and skillfully, and I want to do buy him the next car. More

by Titus0191
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Alexander Bowen

Jun 25, 2023

Sarant Cadillac responded

Thanks for your feedback! We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. Please let us know how we can continue to help with your car and service needs!

June 15, 2023

Dealership Rating
Employee Rating

ALWAYS A GREAT EXPERIENCE,GOT MY VECHICLE IN FAST DID RECALLS AND OIL CHANGE. JOE AND TONY WERE PERFECT . I WILL GO TO NO OTHER DEALER SO DEALERS SAY THEY ARE #1 THEY SHOULD TAKE ALLITTLE LESSON FROM SAR More

by TRLUM105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2023

Sarant Cadillac responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again soon!

June 08, 2023

Dealership Rating
Employee Rating

Thanks again John, it was a pleasure working working with you again. Two in one month. More

by Joe110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Jun 08, 2023

Sarant Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us and John. We sincerely value your business and look forward to your next visit!

May 23, 2023

Dealership Rating
Employee Rating

Shirk responsibility, fail to solve the problem, prevaricate and fool customers, no professional ethics at all! More

by cris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 24, 2023

Sarant Cadillac responded

Cris, thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to our Customer Experience Manager, Joyia Roper at jroper@sarantcadillac.com as we would like to discuss this matter further.

May 19, 2023

Dealership Rating
Employee Rating

Everyone I met at the dealership was cordial and helpful. John Nassour answered all of our questions honestly and completely and is very knowledgeable about the Cadillac products. Mr. Lugo handled the paperw More

by JTRECORD1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

May 21, 2023

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing! We couldn’t be happier to hear that you're satisfied with your experience with us. If we can help you further in any way, please let us know!

May 16, 2023

Dealership Rating
Employee Rating

I had an excellent experience at Sarant. My salesman, Thomas Sabbatino provided me with consistently outstanding service. He went the extra mile in every way & is most definitely a ‘YES’ guy More

by jack.boyle205
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

May 17, 2023

Sarant Cadillac responded

We're thrilled to hear Thomas went above and beyond to make your experience here at Sarant exceptional. Thanks for taking the time to leave this great review, Jack!

May 06, 2023

Dealership Rating
Employee Rating

It was a pleasure to have John Nassour help us out again. This is the three vehicle that I purchased from John and Mike Lugo was very nice to work with to. More

by Joe110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

May 08, 2023

Sarant Cadillac responded

Hi, we are so pleased you enjoyed your visit to Sarant Cadillac. We sincerely value your business and look forward to your next visit!

May 02, 2023

Dealership Rating
Employee Rating

Best Dealership in New York. Highly recommended . Great ownership and sales personnel.will buy from them again More

by benvo114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 03, 2023

Sarant Cadillac responded

That's what we like to hear! Thank you for taking the time to let us know how we're doing. We're glad to have helped you find your perfect vehicle. We look forward to seeing you again for your future automotive needs!

April 28, 2023

Dealership Rating
Employee Rating

This is my third Cadillac lease with Sarant Cadillac. Each time my great salesman John Nassour was instrumental in assisting my wife and I pick the right car for our needs. The process was easy and cal More

by gregbar11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John F. Nassour, Sr.

Apr 28, 2023

gregbar11 responded

Thank You for having John as one of your sales people. He is wonderful to deal with and makes the whole process of selecting the correct vehicle effortless. Bravo John and Thank You Greg Bartash

...
17
...

Dealership Inventory (137 Vehicles)

used 2023 Cadillac XT5 car, priced at $34,900
2023 Cadillac XT5
used
Silver Metallic exterior
Automatic
All-wheel Drive
used 2023 Cadillac XT5 car, priced at $38,900
2023 Cadillac XT5
used
Silver Metallic exterior
Automatic
All-wheel Drive
used 2023 Cadillac XT5 car, priced at $32,900
2023 Cadillac XT5
used
Wilder Metallic exterior
Automatic
Front-wheel Drive
new 2026 Cadillac OPTIQ car, priced at $54,890
2026 Cadillac OPTIQ
new
Black Raven exterior
Automatic
All-wheel Drive
used 2024 Cadillac XT5 car, priced at $37,900
2024 Cadillac XT5
used
Silver Metallic exterior
Automatic
All-wheel Drive
used 2022 Cadillac XT4 car, priced at $29,900
2022 Cadillac XT4
used
Infrared Tintcoat exterior
Automatic
All-wheel Drive