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Michael Souter
Michael Souter at Dover Honda

Michael Souter

Express Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
27 Reviews
4.8

27 Reviews

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27 Reviews of Michael Souter

June 14, 2025

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Employee Rating

All went well and everything was done on time and overall very satisfied with the visit More

by HENNET1977
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Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre, Alecia Pack

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June 14, 2025

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Price for oil change a little high staff very professional and courteous waiting area clean and comfortable More

by Hofshortstop
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Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, Becky Vanbobo

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June 13, 2025

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Great dealership, I would not go to any other honda dealer to get my work done More

by desire100
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Yes
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June 13, 2025

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Everything was done efficiently and very timely. Michael was very very knowledgeable and took good care of me More

by 3philag7
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Yes
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June 12, 2025

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Quick service, professional, comfortable waiting room. Easily made appointment. Washed and vac cleaned included Easy More

by jbelanger1
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre, Alecia Pack

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Jun 13, 2025

Dover Honda responded

Thank you for sharing your experience with us at Dover Honda! We're delighted to hear that our quick and professional service, along with the comfortable waiting room, made your visit a pleasant one. We look forward to serving you again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 12, 2025

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Everyone was responsive and willing to work with us. Alecia was straightforward with us. We look forward to continuing to work with Dover Honda. More

by matt.miller.f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre, Alecia Pack

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Jun 13, 2025

Dover Honda responded

Thank you for the positive feedback! We're glad to hear Alecia and our team at Dover Honda provided a straightforward experience. We look forward to working with you again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 12, 2025

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Excellent and timely service. Exactly what I wanted, They have kept my car in great shape for years More

by lcullen0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Khoury, Mike Segien, James McIntyre, Nick Strong, Bob Hajjar, Mike Watson, Alecia Pack, Cathy Smith

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Jun 13, 2025

Dover Honda responded

We're glad to hear it! Thank you so much for the five-star rating! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 11, 2025

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Very friendly and helpful I was a little shocked by the service price increases but overall was happy with the service More

by r_mcewen58
Recommend Dealer
Yes

Other Employees Tagged: Michael Souter

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Jun 11, 2025

Dover Honda responded

Thank you for sharing your experience with us! We're glad to hear that our team at Dover Honda was friendly and helpful. We appreciate your feedback on the service pricing, and we're happy you were satisfied overall. Safe travels ahead! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 11, 2025

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Fast service good personal service great communication I would recommend to anyone looking for a new car or service More

by JEZANNISR1
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Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre, Alecia Pack

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Jun 11, 2025

Dover Honda responded

Jezannisr1, thank you for recommending Dover Honda! We're delighted to hear that our team provided fast and personal service. We appreciate your support! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 09, 2025

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I’ve been going to this dealership for the last 2530 all my cars owned have been Honda Service is good and Nick and parts is great More

by KVB
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Recommend Dealer
Yes

Other Employees Tagged: Nick Strong

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Jun 09, 2025

Dover Honda responded

Hi KVB! Thank you for your continued loyalty to Dover Honda! We're glad to hear that Nick and our service team have been taking good care of you. We appreciate your feedback and look forward to serving you in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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