Michael Yager | Page 8

Great customer service and always willing to take the time and help you. Would highly recommend Tristen C and Mike Y. time and help you. Would highly recommend Tristen C and Mike Y. More

by ASBETH17 Verified Customer Verified Customer

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Barb was great. She is a great asset to your dealership. The staff was friendly and the building is beautiful. Barb should be recognized as a great and helpful emplo She is a great asset to your dealership. The staff was friendly and the building is beautiful. Barb should be recognized as a great and helpful employee who goes above and beyond. Great job Barb Thank you More

by Kennymeyer21 Verified Customer Verified Customer

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Always friendly ,service department are very helpful in explaining what is needed and no pressuring.sale dept is great explaining what is needed and no pressuring.sale dept is great More

by CLOSELINE79 Verified Customer Verified Customer

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I had a terrible experience with the service center at Boucher. I asked from the beginning if I could have a loaner car, while they kept my car for repair, I was told no. I then said if I drop it off on a Boucher. I asked from the beginning if I could have a loaner car, while they kept my car for repair, I was told no. I then said if I drop it off on a Friday I would need it back by Monday because I had 2 jobs and had to make special arrangements. They said it would be done on Monday. No one called Monday until I started calling in the afternoon. They then told me it wasn’t done around 3 pm I said you told me it would be and I have to go from one job to another. Apparently they work with a 3rd party body shop that they were supposed to bring my car by on Friday. Little did they know I checked my cars GPS from my phone all weekend and my car never left Boucher until Monday morning to get worked on. I called to speak to the manager and he tried to lie and tell me the car was picked up Saturday, untrue according to the GPS. They then tried getting a loaner car which took forever, needless to say I lost an hour of pay by the time they brought me a rental car. More

by J Verified Customer Verified Customer

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Good communication on status. Responsive to questions and I had a lot of them. Thanks Responsive to questions and I had a lot of them. Thanks More

by Mel.menke Verified Customer Verified Customer

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Top shelf service and personal! ! Well with the valet service which they pickup and deliver all which was done seamless ! Easy ! Well with the valet service which they pickup and deliver all which was done seamless ! Easy More

by MARK.KOCH Verified Customer Verified Customer

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I have purchased three vehicles over the years. Each time has been a such a wonderful experience that I didn't think the next coukd surpass it. But Marty and the team hit this one out of the park! Each time has been a such a wonderful experience that I didn't think the next coukd surpass it. But Marty and the team hit this one out of the park! I love my 2024 Escape! Thank you for making this another great experience! More

by MADDY_BRADFORD Verified Customer Verified Customer

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I go to them for everything with my ford ecosport and ranger. This was the first time I had to deal with a recall fix. My entire engine had to be replaced and it was super easy and stress free experience ranger. This was the first time I had to deal with a recall fix. My entire engine had to be replaced and it was super easy and stress free experience. I got a rental car quickly after my ecosport had to go in. Great dealership and Mike is a great guy, always kept me up to date on my car. He also gave me all the information about my new engine for my ecosport (it's not the same one as originally came in it). Definitely will keep going back. More

by STEVEN COON Verified Customer Verified Customer

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I've bought 2 cars from this dealership and they always tried to make sure I was happy and if something wasn't quite right, they did what they could to correct it. tried to make sure I was happy and if something wasn't quite right, they did what they could to correct it. More

by DEANBELL23 Verified Customer Verified Customer

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The service and information provided by my advisor was great. He made me aware of what was required and when my vehicle would be completed. great. He made me aware of what was required and when my vehicle would be completed. More

by BSHRIVER Verified Customer Verified Customer

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