Michelle Canova | Page 7

Michelle and BMW/Mazda of Crystal Lake were awesome to work with and made the purchase of our vehicle seamless!! Excellent service! work with and made the purchase of our vehicle seamless!! Excellent service! More

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Anyone who says that buying a car is a painful experience has never been to BMW of Crystal Lake and had the team of professionals that we had when we ordered and picked up our new BMW M340i xDrive on October has never been to BMW of Crystal Lake and had the team of professionals that we had when we ordered and picked up our new BMW M340i xDrive on October 3, 2023. Michelle Canova, our sales representative, is a total professional and helped us through not only the acquisition of this car, but also the BMW M440i that we picked up in January. She and the entire team worked to make sure that we were totally satisfied with our purchase and made the experience an exciting EVENT. This is the 4th BMW we have gotten at BMW of Crystal Lake, so one can certainly see that we are TOTALLY satisfied with the level of service we get here. THANK YOU to all the people who worked to make this such a lovely experience. They are: Michelle Canova, Client Advisor/BMW Genius Heather Liataud, Sales Mamager Devon Stoval, BMW Genius Mike Schwarz, Business Manager Dan Brzozowski, General Manager More

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Expert staff. ..friendly and knowledgeable. Kept me up to date on my BMW order status. ..friendly and knowledgeable. Kept me up to date on my BMW order status. More

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Had the best experience buying my X7 from Michelle Canova. Michelle was extremely knowledgeable, professional and made the entire experience such a pleasure! Trevor helped us with our financing and w Canova. Michelle was extremely knowledgeable, professional and made the entire experience such a pleasure! Trevor helped us with our financing and was able to secure a better rate than our bank. This is the third vehicle we have purchased from BMW and Mazda of Crystal Lake and would highly recommend the dealership and working with Michelle! Great experience from start to finish! More

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What a truly amazing experience at BMW of Crystal Lake! !! Unbelievable team they have and took incredible care of me. From the beginning they made the process super easy, very pleasant and easily understa !! Unbelievable team they have and took incredible care of me. From the beginning they made the process super easy, very pleasant and easily understandable. Michelle, Dan, Heather, Mike and Devon were impeccable to work with. Got a great deal and this team and dealership absolutely cares about me and my particular needs. I’m not a customer, I have a true relationship and feel like I’m part of the family. I continue to do business with this team because I know I will get a great deal, amazing customer service and will always be taken care of. If you haven’t experienced this dealership and team, you need to. You will never shop anywhere else again! I’ve owned multiple vehicles over many years and I can say with confidence I will continue to come back [three vehicles already] and do business with them for years to come. They do such a fantastic job I have had multiple friends and family purchase vehicles from Michelle and the team as well. Kudos and bravo to MY TEAM at Anderson BMW Crystal Lake!!! More

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The best car buying experience we have had. Michelle was exceptional. Missing towing kit was ordered immediately Michelle was exceptional. Missing towing kit was ordered immediately More

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Communication is the bedrock of relationships and that’s exactly why I will continue to come back! exactly why I will continue to come back! More

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The best experience I have had in purchasing a car! The dealership is all about service, service, service. They check ALL of the boxes; i.e. pay attention to detail, listen and provide what is asked fo The dealership is all about service, service, service. They check ALL of the boxes; i.e. pay attention to detail, listen and provide what is asked for, then go a step beyond. Anderson BMW - All I can say....WHAT A TEAM! BTW - The only reason I had to give less than a Very Good rating was because I couldn't wait to drive my beautiful car home!;) (Not anyone's fault but my own!;) More

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Never had such a groundbreakingly flawless experience from top to bottom everyone was so genuine kinda and nice no one was pushy no one was rushing it was just genuinely nicer people who cared about maki from top to bottom everyone was so genuine kinda and nice no one was pushy no one was rushing it was just genuinely nicer people who cared about making you happy and Ralph the salesman will forever be my go to guy. Unbelievable salesman and even better guy More

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This dealership continues to do amazing things. From sales to service, they have gone above and beyond. From sales to service, they have gone above and beyond. More

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