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Mike De La Pena
Mike De La Pena at Niello BMW Elk Grove

Mike De La Pena

General Sales Manager

Niello BMW Elk Grove

8580 Laguna Grove Dr
Elk Grove, CA 95757

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5.0
47 Reviews

Dealership Experience

7 yrs, 2 mos

5.0

47 Reviews

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47 Reviews of Mike De La Pena

August 22, 2025

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Employee Rating

I traded in my vehicle and was really happy with the value and purchased 2025 M340i. Can’t think Niello BMW ELK GROVE enough. Everybody involved in the process was incredibly helpful and friendly. Thank More

by Faisalnazar01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, David Sotomayor, Jas Hira, Tom Mohammadi, Essex Salcido, Tommy Choonhaurai, MOH MOSSA, Massoud Qayoumi, ANTHONY IBARRA

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Aug 22, 2025

Niello BMW Elk Grove responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

August 15, 2025

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Employee Rating

Great people to work with. Gave me a great deal on both cars. Will recommend to other people. More

by Carlos Arechiga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerome Duco

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Aug 15, 2025

Niello BMW Elk Grove responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

July 20, 2025

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Employee Rating

Great dealership they always help me out whenever I come and get my car service More

by Allen my
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, Jas Hira, Jerome Duco, CJ Phan, Essex Salcido, BOBBY PHAM, ELISA GALA, STEVE TRACY, ALEXIS GALINDO

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Jul 20, 2025

Niello BMW Elk Grove responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

July 15, 2025

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Employee Rating

CJ is a very bright and polite. His listening skills are excellent and he genuinely cares about his customers!!! More

by hieu11ngo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: CJ Phan, Angad Chhina

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Jul 15, 2025

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

Jul 15, 2025

hieu11ngo responded

Buying a new car is never easy. I know what I want and want a saleperson to listen and show me the right car. CJ Phan did just that and more. He served my purpose and ensure I get the car to my exact fit. My experience with CJ Phan and Niello BMW were excellent and I got my wife the car she wants. Highly recommend CJ and Niello BMW!

July 01, 2025

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Employee Rating

Great customer service, friendly and helpful. Thank you for working a great deal for me. I love my new 2025 BMW M3 More

by MARYPATACSIL86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Alnasir, Massoud Qayoumi

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Jul 01, 2025

Niello BMW Elk Grove responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

June 18, 2025

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Employee Rating

I love this place and all the employees sales department is amazing, Tim , Elise , Ed and services 100% thorough More

by TROTTERCAMILLE880
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Alnasir, Tommy Choonhaurai, ELISA GALA , Tim

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Jun 18, 2025

Niello BMW Elk Grove responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

June 11, 2025

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Employee Rating

Great overall experience. Darren is patient with all our questions and always fun to work with! More

by Ashton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Wilkerson

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Jun 11, 2025

Niello BMW Elk Grove responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

May 11, 2025

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Employee Rating

I purchased a trade-in vehicle. My salesman Ozzie always answered his phone. The dealership claimed to had put new tires. They actually had not. Neillo refunded me the replacement More

by S_GRAHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Suchanek, David Sotomayor, Ozzie Cortez

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May 12, 2025

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 26, 2025

Dealership Rating
Employee Rating

Phenomenal service. I recommend Darren to all of my friends. You get treated better here than any dealership you’ll ever visit. More

by RICHARDSOBRATO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darren Wilkerson, Essex Salcido

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Apr 26, 2025

Niello BMW Elk Grove responded

Thanks for sharing about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

April 26, 2025

Dealership Rating
Employee Rating

Excellent customer service. They understand our needs and being patient with us. Very knowledgeable about their products. More

by Shun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerome Duco, ELISA GALA

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Apr 26, 2025

Niello BMW Elk Grove responded

Thanks for sharing about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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