Mike Geesaman | Page 13

"Great Experience" Shadric Hawley has great customer service. He was very patient and thoroughly explained the new technological and safety features on the Highlander. P Shadric Hawley has great customer service. He was very patient and thoroughly explained the new technological and safety features on the Highlander. Plus how to operate them. Shadric even took time for me to test drive 2 different Highlander Models to determine which seat was more comfortable. He did not rush the sale. Best of all He found the new Highlander that had the features that I wanted at a fair price. I've been a customer of My Auto for over 6 years and have been very satisfied with their customer service as well as their service department. More

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2018 Rogue From start to finish the My Auto team was amazing. From the moment we walked in we felt like family. Everyone went above and beyond to make sure we ha From start to finish the My Auto team was amazing. From the moment we walked in we felt like family. Everyone went above and beyond to make sure we had a great experience from start to finish. Fred was great in helping me narrow down my "bucket" list to ensure I got the right vehicle for me. We will definitely be back for our next vehicle purchase. More

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Best Customer Service! Everyone at My Auto was amazing! Helpful, friendly and accommodating. Jon has taken such great care in helping me with giving me my best options, help Everyone at My Auto was amazing! Helpful, friendly and accommodating. Jon has taken such great care in helping me with giving me my best options, helping me choose, to helping me purchase my 2018 Rav 4. HIGHLY RECOMMENDED salesman! I only came into contact with one high pressure salesman. He was (in his own words) "aggressive" with his method. Not for me. Everyone else was awesome, welcoming, friendly and accommodating. More

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Fantastic and Flawless! Dennis, Mike and John are amazing! They went above and beyond to assure I received everything I wanted in the car I purchased from them. The experienc Dennis, Mike and John are amazing! They went above and beyond to assure I received everything I wanted in the car I purchased from them. The experience was professional, perfect on their part and effortless on mine. I would not go to any other dealership after the impressive service I was given there. Thanks gentlemen. It was such a pleasure to work with all of you! Just loving my new Prius! More

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Smooth and Easy I was Shopping at the end of the model year and looking for a certain model in limited supply... Rob was very helpful, quick replies for questions, n I was Shopping at the end of the model year and looking for a certain model in limited supply... Rob was very helpful, quick replies for questions, no hassles, straight forward pricing. This was a best new car buying experience! More

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Excellent Service I've just purchased my second vehicle from My Auto of Muskegon, and the deal clincher for me is the quality and efficiency of service on my past vehic I've just purchased my second vehicle from My Auto of Muskegon, and the deal clincher for me is the quality and efficiency of service on my past vehicle. More

by ronr102668 Verified Customer Verified Customer

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Although the vehicle delivery was extented to nearly 3 times Although the vehicle delivery was extended to nearly 3 times what was originally quoted, the dealer sales person kept me updated and even offered to c Although the vehicle delivery was extended to nearly 3 times what was originally quoted, the dealer sales person kept me updated and even offered to cancel my order and return my deposit. I did cancel the order, and, when the vehicle came in much sooner than expected the dealer contacted me and we renegotiated the sale price of the vehicle with additional compensation for the frustration I endured over the delayed delivery. The salesperson treated me with respect and was very patient, answering all my questions and following up with me throughout the sale, including an after sales phone call to check if all was as expected and asked if I had any other questions. He also reminded me to stop by any time and they would review all the technical details and answer questions I might have. More

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Great people to work with! We purchased a Highlander from My Auto and had a great experience! The staff was friendly and helpful, answered all our questions, and made sure that We purchased a Highlander from My Auto and had a great experience! The staff was friendly and helpful, answered all our questions, and made sure that the whole process went smoothly. Mike took the time to walk us through the service area so we are familiar with their setup. He also took plenty of time to show us how all the features and systems worked in the Highlander. Thank you for making this a pleasant experience for us! More

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2018 Toyota Tacoma I was looking to buy a truck, and after some personal research, I decided to look at a 2018 Toyota Tacoma. I went to My Auto because my wife and I pur I was looking to buy a truck, and after some personal research, I decided to look at a 2018 Toyota Tacoma. I went to My Auto because my wife and I purchased a Subaru Outback there last year and had a good experience. I worked with both Shadric Hawley and Mike Geesaman. Shadric was extremely knowledgeable about the truck I was looking for. He was able to find me what I was looking for and delivered a great truck. Mike was extremely professional ensuring all my questions were asked. Both guys were patient with me as I tend to take time with big purchases like this. There was never any pressure; they just wanted to see me in a truck I was comfortable with both style and price. It was a great car buying experience. I would highly recommend for working with Shadric, as he is knowledgeable and follows through. Thanks Shadric and Mike. I look forward to doing business with you in the future. More

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Excellent customer service!! I bought my first car from Toyota 10 years ago. Mike Geesaman helped me at the time and is now the new car sales manager. I have been looking for a ne I bought my first car from Toyota 10 years ago. Mike Geesaman helped me at the time and is now the new car sales manager. I have been looking for a new car and found out that he is still in the car industry. I am impressed by his knowledge, professionalism and willingness to help me with the most affordable option. The sales staff at Toyota are efficient and friendly. I would recommend this dealership to anyone in the market of buying a car. More

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