Mike Hietsch
Mike Hietsch at Phil Fitts Ford & Lincoln
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Mike Hietsch | Page 2

General Manager

Phil Fitts Ford & Lincoln

3250 Wilmington Road
New Castle, PA 16105

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4.8
174 Reviews

I have been working at Phil Fitts Ford & Lincoln for over 30 years. I enjoy playing ping pong and pickleball. My favorite movie is A Christmas Story and I am a fan of the TV show, The Big Bang Theory. Come visit me at Phil Fitts Ford & Lincoln!

Languages Spoken

English English

4.8

174 Reviews

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174 Reviews of Mike Hietsch

July 17, 2022

Dealership Rating
Employee Rating

Bought a car about 2 months ago I was told it was ran thru the shop and things weren't done incase filter was so dirty it was black rear brakes and routers where bad .I shouldn't have to fix these issue More

by Pamala2131
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Eric Altman, Brian Grantham, Luke Lord , Kevin Whitty

Jul 21, 2022

Phil Fitts Ford & Lincoln responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, Pamela, we'd love to address your concerns in detail. Thank you from the Phil Fitts Family

June 28, 2022

Dealership Rating
Employee Rating

Phil Fitts Ford had wonderful communication and were very flexible with scheduling. They truly make you feel like family. More

by ShafeAF41
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Hietsch, Tony Oliva , Becki Davison

Jun 29, 2022

Phil Fitts Ford & Lincoln responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

November 11, 2021

Dealership Rating
Employee Rating

I have bought my last three vehicles from Boone and he has always worked hard to find me exactly what I wanted. Will continue to buy my cars from him. More

by angelamccue.2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Boone Lyons

November 11, 2021

Dealership Rating
Employee Rating

My experience at Phil Fitts Ford was great. The salesman was very helpful and friendly More

by EB F-150
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Boone Lyons

November 05, 2021

Dealership Rating
Employee Rating

Purchasing a vehicle from Darius was an amazing experience. The experience was low pressure and hassle free. When I arrived to pick up the vehicle, he was actually in the wash bay hand-washing th More

by rhawkins079
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darius Carter , Sylvia Marsano

October 21, 2021

Dealership Rating
Employee Rating

Albee Mangino is awesome would recommend him to everyone! He went above and beyond to help me get a vehicle!!! More

by simsrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Albee Mangino, Tony Oliva , Becki Davison, Kevin Whitty

September 28, 2021

Dealership Rating
Employee Rating

Friendly clean courteousEvery time I go there I get tremendous service I will definitely tell my friends More

by vincericcio52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tony Oliva , Becki Davison, Kevin Whitty, Rod frenzy laundry to g

September 27, 2021

Dealership Rating
Employee Rating

Always a great experience. Darius ordered us a truck and it was as ordered. He kept me up to date thru the process More

by nicholson.mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darius Carter, Brian Grantham

September 15, 2021

Dealership Rating
Employee Rating

They keep you informed about your car. Thorough and nice to talk with, on any questions More

by kerrage.jc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Whitty

August 30, 2021

Dealership Rating
Employee Rating

I have always had a good experience at Phil Fitts Ford & Lincoln ... whether it be working with sales or service. The folks that work there are kind and helpful. I would recommend them to anyone looking for More

by traceyl777
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rod Franzi , Becki Davison, Kevin Whitty, Kenny Carter 5 stars

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