Mike Kalis | Page 4

Kyle was an excellent salesperson. He worked with us from start to finish. He listened to all the requests we had and in the end got us a really good deal and we couldn’t be happier He worked with us from start to finish. He listened to all the requests we had and in the end got us a really good deal and we couldn’t be happier More

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I purchased my new car today with Ron Steele! I went in with my dream car in mind and that’s exactly what I left with. Ron was fantastic and super helpful in explaining every part of the process I went in with my dream car in mind and that’s exactly what I left with. Ron was fantastic and super helpful in explaining every part of the process for me. I was nervous to purchase a car on my own, but my experience today with Ron and Toyota of Naperville was far beyond expectations. They are great! I couldn’t recommend both enough for future car buyers! More

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They are very honest! Harvey was great to work with as he was very knowledgeable and kind Harvey was great to work with as he was very knowledgeable and kind More

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I worked with Harvey as my primary assistant, and had a smooth purchasing experience. Harvey and the dealership team were all easy to work with. The straightforwardness was as advertised, and I was pleased smooth purchasing experience. Harvey and the dealership team were all easy to work with. The straightforwardness was as advertised, and I was pleased with how the process was structured. I appreciated the respect for my preferences and questions. It is very easy to recommend this dealership. More

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Very professional and clean. You can tell they're not trying to scam you here and genuinely care about getting you a good deal. You can tell they're not trying to scam you here and genuinely care about getting you a good deal. More

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Very happy with my experience at Toyota of Naperville, Jake H., did a fantastic job explaining and working with me on trade-in and new car! Thanks again! Jake H., did a fantastic job explaining and working with me on trade-in and new car! Thanks again! More

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Outstanding buying experience with Toyota of Naperville and Javier Chavez. One of the easiest dealership experiences I have ever had. and Javier Chavez. One of the easiest dealership experiences I have ever had. More

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Out of all of the Toyota dealerships we were in contact with, Naperville was the worst. We were looking for a Highlander Hybrid and they are slim pickins these days so once we got notification that they go with, Naperville was the worst. We were looking for a Highlander Hybrid and they are slim pickins these days so once we got notification that they got one in, we jumped on it. We started our process with them at the time of purchase so you'd think they would have given us better service but unfortunately that wasn't the case. The sales guy we worked with was fine, remained indifferent at best throughout the purchase process. Even though my husband and I were purchasing the car together, the conversation was directed entirely to him, even down to "your wife will sign here". It wasn't a surprise, however, being in a heavily male dominated dealership and overhearing a conversation on my way back from the bathroom between a salesman and what appeared to be a client about a woman's appearance (he even braggingly showed a picture on his phone.) What decade is this?! There was no communication about what the steps were and were often left to sit in confusion. Out of the blue a guy came by to give us a "diamond coating" sales pitch and he was evidently irritated that we weren't interested. More irritation came from the associate in finances when we wanted to wire our deposit. Overall, terrible customer service in this place, no one has patience or anything positive to bring to your huge purchase. More

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Had such a great experience here! Everyone was so helpful as a first time buyer. The process was so smooth and everyone was so knowledgable. If you’re going to buy a Toyota, this is t Everyone was so helpful as a first time buyer. The process was so smooth and everyone was so knowledgable. If you’re going to buy a Toyota, this is the only place to go. More

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My salesperson Kyle L. was extremely knowledgeble and helpful when I went in to trade my Ram for a brand new GR Corolla. He walked me through the process step by step and w was extremely knowledgeble and helpful when I went in to trade my Ram for a brand new GR Corolla. He walked me through the process step by step and was immediately able to answer any question I had! More

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