Mike Majors
Mike Majors at Family Hyundai

Mike Majors | Page 4

Service Advisor

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.6
906 Reviews
4.6

906 Reviews

Write a Review

906 Reviews of Mike Majors

January 18, 2024

Dealership Rating
Employee Rating

My Car Was On The Lot From July to End of December . Minimum Communication And Updates More

by KORSHEWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 22, 2024

Family Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 17, 2024

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Employee Rating

Everyone in the service department is so accommodating. They are always so pleasant and helpful ❤️ More

by RRUDOLPH27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Jan 17, 2024

Family Hyundai responded

Thank you for your business and this review. We're happy to hear Michael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 17, 2024

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Employee Rating

Family Hyundai is a dealership that I recommend for sales and service. They are very professional. More

by danielle9douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Family Hyundai responded

Danielle, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

January 16, 2024

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Employee Rating

Very professional and courteous. I thought the service would take much longer. I was pleasantly surprised by how quickly the service was delivered More

by JVTALLUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer

Jan 17, 2024

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 16, 2024

Dealership Rating
Employee Rating

Never explained to double click fob and never received safety report. Stopped by gave emial More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 20, 2024

Family Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Bob. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 16, 2024

Dealership Rating
Employee Rating

Poor experience with service department. made an appointment in mid-November for an appointment in mid-DECEMBER (over a MONTH OUT). Showed up, dropped off the car and explained symptoms, a More

by i3igpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 20, 2024

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 16, 2024

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Employee Rating

Great experience my problem was solved and taken care of. I would recommend Tinley park Hyundai. More

by JOHNJSCIALABBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Family Hyundai responded

Thank you for your business and this review, John. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2024

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Employee Rating

Service department advisors are great very knowledgable friendly and informative. Would not go anywhere elsa More

by Kenbfamilyhyundai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 13, 2024

Dealership Rating
Employee Rating

They're always willing to help the service is excellent the people are kind and they always have complimentary drinks and chips for you More

by linda_t_54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2024

Family Hyundai responded

Linda, Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 13, 2024

Dealership Rating
Employee Rating

Kristi was AMAZING! She’s always been super attentive, she’s been always a great listener making sure she finds exactly what I’m looking for nothing more, and she always More

by ASHLEYMUSTARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2024

Family Hyundai responded

Ashley, Thank you for taking the time to share your feedback with us. Kristi and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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