Mike McNeil | Page 6

Drove over 8 hours to buy our camper and it was well worth the trip. We would buy there again. Great service front to back. Thank u worth the trip. We would buy there again. Great service front to back. Thank u More

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Great Staff, Friendly &knowledgeable & will work with you From the initial contact with Scott Hudgins (Sales) through to date after sale follow up can't recommend Dodd's high enough. Additionally, Rob back in From the initial contact with Scott Hudgins (Sales) through to date after sale follow up can't recommend Dodd's high enough. Additionally, Rob back in parts was VERY Helpful and made sure we got what we really needed not what I thought we needed, and explained was I didn't need what I was looking at. I believe the guy that walked us through the RV was named Jonathan, SUPER young man! He explained things to where he made sure I understood them. When we first got to the dealership Scott was with another customer and Mike came over and took us out the the Class A's for us to start looking at them instead of us just sitting there. Arnold and Sara have been great with enusring we had all the right paperwork. The entire Team at Dodd's seem to love their job and believe me it shows. THANKS, Randy SEavy More

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Great experience Handled our purchase of our camper with professionalism . Very helpful in every way to answer all questions as well as a clear explanation of all syst Handled our purchase of our camper with professionalism . Very helpful in every way to answer all questions as well as a clear explanation of all systems. TrueType made us feel like part of the Dodd family. More

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I would recommend Dodd rv I bought an rv at a competitor in Ashland and it was the worst experience Dodd was completely different they were kind and helpful and return e mails and calls after the deal they in Ashland and it was the worst experience Dodd was completely different they were kind and helpful and return e mails and calls after the deal they were very honest about the entire deal and didn’t hide anything would trade up with Dodd when I get my next rv More

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Purchasing Experience From day one visiting Dodd Rv our experience was 1st rate. From Sara Clevinger welcoming us to Dodd Rv and attending to our needs awaiting Scott our s From day one visiting Dodd Rv our experience was 1st rate. From Sara Clevinger welcoming us to Dodd Rv and attending to our needs awaiting Scott our sales associate and assistant manager who took the time to show my wife and I all of the options they had to fit our needs. Being new campers he walked us thru all of the possible options. Revisited multiple units many times to show us what to expect in possible short comings, as well as positives with these units. We stopped by the office greeted by Michael McNeil the General Manager and completed a deal that day with Scott. My wife and I living hundreds of miles away and trying to schedule closing as well as delivery, this crew made our ordeal seamless and extremely satisfying. Arnold Smith closed with us and was very efficient and knowledgeable clearing all the financial issues with extreme care. Pete who demonstrated reviewed all the details of the RV after closing made an intimidating experience for rookies seamless and enjoyable. And William who delivered and helped set up the unit, couldn't have been more helpful rounding off one of the most pleasant purchasing experiences my wife and I ever experienced. Thank you Dodd RV!!!!! More

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Patient and Knowledgeable We have been considering a travel trailer for many years. You can do a lot of research and read many blogs, but you have to see and touch the things We have been considering a travel trailer for many years. You can do a lot of research and read many blogs, but you have to see and touch the things you have researched. You also have to talk with people who have been there and done it.. That's where Dodd RV and their staff really shine. We must have visited with them at least a 1/2 dozen times over the last 3 years. Each time taking a lot of time to see the latest trailer of interest. They always accommodated us by giving us a tour, answering a lot questions and then allowing us to look through the trailers on our own. As a result we really wanted to do business with Dodd RV. Once we finally made a decision, the folks at Dodd made it easy. They are a full service operation, so, on the day of delivery all we had to do was show up. The dealer options were already installed, financing was done, they wired the brake controller and took us through a thorough pre-delivery inspection. Everything was completed and we were on our way inside of 2 hours. Yes, we highly recommend Dodd RV. More

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Great experience - Again! The staff at Dodd has again made my camper buying experience one that consistently exceeds expectations. I found exactly what I wanted on the lot and The staff at Dodd has again made my camper buying experience one that consistently exceeds expectations. I found exactly what I wanted on the lot and upgraded my 26 foot Cherokee to a 30 foot model. The process of trade in and purchase went smoothly and I was able to get my new camper in place within the week. Everyone I dealt with was attentive, kind and professional. This type of service is what makes me return to Dodd again and again for my RVs - this is my 4th purchase. More

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Culture is Everything It was evident from the first discussion I had with Shane, until I left the lot following a brief discussion outside with Arnold, that Dodd RV is a ve It was evident from the first discussion I had with Shane, until I left the lot following a brief discussion outside with Arnold, that Dodd RV is a very special organization. When leadership prioritizes culture in any line of work, that culture - positive or negative - will traverse all lines of business and all departments. The more time I spent with the folks at Dodd, the more evident it became to me as to how they have been in business for 63 years. They have accomplished this through a sound foundation of honesty, integrity, and the insistence that every customer is valued and should be treated like family. If a friend or family member was looking to buy an RV, I would have no reservations whatsoever about sending them to Dodd. While I just picked up my RV this week, I am 100% confident that this sale was not just a transaction to them and that the folks at Dodd will do whatever they can to maintain their stellar reputation should we have any problems in the future. That confidence and piece of mind is exactly what is required when purchasing an RV and Dodd exemplifies that by not only their words, but with their actions. Keep up the good work team! More

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RV Purchase Everyone from Dodd RV was so friendly and helpful from our sales person, finance, business assistant, general manager and the owner!!! We purchased a Everyone from Dodd RV was so friendly and helpful from our sales person, finance, business assistant, general manager and the owner!!! We purchased a great unit and the price was right! We did our walk through with Pete and he took great care to explain everything on the unit, etc. Thanks to all of you guys Arnold, Scott, Sara, Mike, Pete and Jamie. I can't wait to come see you guys again thanks so much for your professionalism and down right home town feel. You guys are the best!! Anyone thinking of purchasing an RV, you MUST come see the guys at Dodd, they will take exceptional care of you and your needs!!! Five Stars for sure!! More

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Simply The Best RV Dealer in the Commonwealth of Virginia! From start to finish, our experience in dealing with Dodd RV was simply the best. They are a no-nonsense dealership that won't pressure you into anyt From start to finish, our experience in dealing with Dodd RV was simply the best. They are a no-nonsense dealership that won't pressure you into anything. From the time we walked into the dealership you could the employees enjoyed working there - it was definitely a family environment. Our salesman, Scott Hudgins was terrific. I found him to be pretty straight-forward, he didn't pressure us one bit. Once we had the deal - working the finances out with Arnold Smith was another seamless effort. Arnold took the time and explained everything to us in a clear, concise manner. Sara Clevinger, Arnold's assistant was just as equally attentive to our needs as we working thru the financing. Last but not least - our service technician Ricky Miner was frankly "outstanding!" Talk about a friendly personality and going the extra mile for 2 novice RV's - explaining everything, no matter how many times we asked the same question! His personality is genuinely down-to-earth and very much reflective of the entire Dodd RV family. Well Done Ricky! We checked out many RV dealerships over the last 2 or 3 months as we were getting closer and closer to a decision which Make/Model we wanted to purchase. In fact, I had already negotiated another sale from another dealership and was getting ready to seal the deal but I wanted to check out Dodd RV one more time to see if they had what we were looking for. They did, and convinced me they were the better dealership to buy from than the one I was planning on doing business with. If you're looking for a dealership who seems to really care about their customers and the customer service they provide - and you live in the Commonwealth of Virginia - you really need to check out Dodd RV. You won't be disappointed! More

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