Mike Pierce
Mike Pierce at Big Star Cadillac

Mike Pierce | Page 12

General Manager

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.6
153 Reviews
4.6

153 Reviews

Write a Review

Dealership Experience

10 yrs, 4 mos

Industry Experience

30 yrs, 5 mos

Specialties & Trainings

Dealership Management, and Creating customers for life

153 Reviews of Mike Pierce

January 16, 2023

Dealership Rating
Employee Rating

Great service. Dealership is always happy and very helpful when I made the purchase. Amie Gulli was great thanks! More

by Ron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

Big Star Cadillac responded

Thank you, Ron! We are delighted that Amie was able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 16, 2023

Dealership Rating
Employee Rating

Marks a good guy that takes care of his customers. If that’s important he’s your guy More

by grayfamilia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio, Steve Sons

Jan 16, 2023

Big Star Cadillac responded

Thank you! We are delighted that Mark was able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 15, 2023

Dealership Rating
Employee Rating

Angela, Amie, and Mike did an excellent getting me into my XT4 fast and effortlessly. I never knew that buying a car by phone could be so simple and getting it delivered to Mississippi was the icing on the More

by Lesoriewilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amie Gulli, Angela Davis

Jan 16, 2023

Big Star Cadillac responded

Thank you! We are delighted that Angela, Amie an Mike were able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 15, 2023

Dealership Rating
Employee Rating

Very friendly environment , everyone is always so nice and they work so fast . Thank you Big Star Cadillac More

by Basurtodylan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 14, 2023

Dealership Rating
Employee Rating

Mike and Mark have made purchasing vehicles such a smooth experience for us that now my whole family only buys from here. We’ve gotten a total of 7 vehicles from here and each experience has been smooth and More

by karoberts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio

Jan 16, 2023

Big Star Cadillac responded

Thank you! We are delighted that Mike and Mark were able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 14, 2023

Dealership Rating
Employee Rating

I can not say enough about how awesome my experience has been with Big Star Cadillac!! I have purchased two XT5's with the help of Mike Pierce. Mike was so helpful and accommodating. Could not have been More

by Melinda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio

Jan 16, 2023

Big Star Cadillac responded

Thank you, Melinda! We are delighted that Mark & Mike were was able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 14, 2023

Dealership Rating
Employee Rating

I have leased 6 cars from Mike at Big Star. I still price check him every time and they have had the best deal every time. My family changes out cars every 2-3 years so I know what I’m doing wh More

by Shannon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio

Jan 16, 2023

Big Star Cadillac responded

Thank you, Shannon! We are delighted that Mark & Mike were was able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 14, 2023

Dealership Rating
Employee Rating

Excellent, customer service and excellent sales representative, Aimii Gulli pays incredible attention to detail. EXCELLENT! More

by emilianwhite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 16, 2023

Big Star Cadillac responded

Thank you, Emilian! We are delighted that Amie & Bobby were able to provide a 5-Star experience for you. We are honored that you chose Big Star Cadillac!

January 12, 2023

Dealership Rating
Employee Rating

The worst experience i've ever had with a service department. They took 14 days to make the repairs. No communication with the service advisor. He was always unavailable & did not return calls More

by Baldheadedfatboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: zzIsaac zzGarza

Jan 12, 2023

Big Star Cadillac responded

We value your feedback. We are sorry that you feel you did not receive a 5-Star Experience. Pleasereach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Jason Wilson, Service Manager, jwilson1@bigstarcadillac.com.

January 10, 2023

Dealership Rating
Employee Rating

My 2020 ct5 under warranty has a lumbar and lateral panel malfunction parts on order. Left a detailed message for Mike Pierce with no response.... Poor customer service from him. More

by bencaroccio
Recommend Dealer
Yes
Jan 10, 2023

bencaroccio responded

This is the dealership I will be bringing my car back to for any and all service. I think it is a shame that the general manager can't return a call to a customer. He has had ample time I just want to talk with him present my case and get an answer from him that's all I want.

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